The Gain and the Loss: How does Citizenship Pressure Influence Citizenship Behavior?

Abstract

Abstract:

Current literature has demonstrated that employees may experience pressure when they engage in OCBs, which are often informally encouraged and rewarded. However, this paper, on the study of citizenship pressure in Chinese cultural context, shows different results from mainstream researches. The different impact mechanisms of citizenship pressure on employees' immediate and subsequent OCBs are explored respectively. It is hypothesized that work engagement as the mediator clarifies the mechanism of citizenship pressure on employees' subsequent OCBs, and political skill is hypothesized as a boundary variable to impact its interactions with citizenship pressure on employees' immediate OCBs and work engagement. In line with the hypotheses, the results of data analysis show that citizenship pressure is positively related to employees' immediate OCBs, but negatively related to employees' subsequent OCBs. Meanwhile, work engagement mediates the influence of citizenship pressure on subsequent OCBs. Furthermore, the result suggests that the relationship between citizenship pressure and immediate OCBs is stronger for employees with the lower political skill than the ones with higher political skill, meanwhile, the relationship between citizenship pressure and work engagement is more negative for employees with lower political skill than the ones with higher political skill. We further examine the moderated mediation relationship between citizenship pressure and subsequent OCBs via work engagement. The result shows that the indirect effect is more negative when the level of employees' political skill is low rather than high.

Key words: citizenship pressure, organizational citizenship behavior, work engagement, political skill

Tian Qitao, Yang Ziwei. The Gain and the Loss: How does Citizenship Pressure Influence Citizenship Behavior?[J]. , 2019, 31(5): 163-174.

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