How does Emotional Intelligence Affect Employee's In-role Performance: A Medicated Moderation Model

Abstract

Abstract:

In-role performance has always been a hot topic in the research areas of organizational innovation, organizational behavior and human resource management. Previous studies have provided sufficient evidence that emotional intelligence can help employee's in-role performance, but we find that the relationship between emotional intelligence and employee's in-role performance, its mediator and moderators need further exploration. To fill this research gap, we propose a concept model which contains the mediated moderator based on the social network theory and intelligence theory, and use 329 employees as research sample to test the hypothesis. The results show that:(1) emotional intelligence is positively related to in-role performance; and (2) relational social capital partially mediates the relationship between emotional intelligence and in-role performance; (3) emotional climate moderates the relationship between emotional intelligence and relational social capital; (4) the moderation affects in-role performance through the mediation of relational social capital. The paper concludes that the medicated moderation model is more powerful in explaining the mechanism of emotional intelligence on inrole performance under the relational social capital perspective, which provides a beneficial enlightenment to the employee intelligence.

Key words: emotional intelligence, relational social capital, emotional climate, in-role performance

Tu Xingyong, Zhao Ziwei, Wang Zeying, and Jiang Jing. How does Emotional Intelligence Affect Employee's In-role Performance: A Medicated Moderation Model[J]. , 2018, 30(7): 173-182.

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