Supervisor Developmental Feedback, Job Involvement and Employee Voice: The Moderating Role of Employee Emotional Intelligence

Abstract

Abstract:

How to improve employee voice has always been one of the important subjects faced by the researchers and practitioners. Through a questionnaire survey of 752 employees of the central region of China from different industries, this study aims to use social exchange theory to examine the influence of supervisor developmental feedback on employee voice in Chinese organizational settings. And we explore the mediating role of job involvement and the moderating role of emotional intelligence in the above relationships. Results indicate that:(1) supervisor developmental feedback is positively related to employee voice, (2) job involvement partially mediates this relationship, (3) emotional intelligence has a moderating effect on the relationships between supervisor developmental feedback and job involvement such that positive associations will be stronger under conditions of high emotional intelligence. (4)emotional intelligence has a moderating effect on the relationships between job involvement and employee voice such that positive associations will be weaker under conditions of high emotional intelligence. The implications for theory and practice are discussed:Based on the social exchange theory, we first explore the influencing factors and induced mechanism of employee voice behavior from the perspective of supervisor developmental feedback, and the findings also have important practical significance for enhancing the internal communication management.

Key words: supervisor developmental feedback, job involvement, emotional intelligence, employee voice

Liu Dun, Gu Jibao. Supervisor Developmental Feedback, Job Involvement and Employee Voice: The Moderating Role of Employee Emotional Intelligence[J]. , 2018, 30(3): 128-139.

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