Emotion or Cognition? Influence Mechanism of Supervisor Incivility on Employee Work and Life

Abstract

Abstract:

The existing studies indicate that supervisor incivility can reduce the employee satisfaction in job and life, but if it remains unknown about whether the influence mechanism and other different ones play the same role. Based on affective event theory and social exchange theory, the study compares the mediating role of negative emotion and interpersonal fairness between supervisor incivility and employee satisfaction of job and life. With 449 employees and colleagues as research subjects, the study reaches the following conclusions:(1) negative emotion and interpersonal fairness work as mediating roles between supervisor incivility and staff satisfaction of job and life, (2) the mediating effect of interpersonal fairness has a stronger impact on job satisfaction from supervisor incivility than negative emotion does, (3) there is no obvious difference in the mediating effect of negative emotion and interpersonal fairness on life satisfaction from supervisor incivility. Overall, emotion and cognition can explain the influence employee satisfaction of job and life from supervisor incivility. But the explaining effect based on the two perspectives is different to various types of satisfaction.

Key words: supervisor incivility, negative emotion, interpersonal fairness, job satisfaction, life satisfaction

Zhan Xiaojun. Emotion or Cognition? Influence Mechanism of Supervisor Incivility on Employee Work and Life[J]. , 2017, 29(1): 82-92.

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