›› 2016, Vol. 28 ›› Issue (9): 163-172.

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Influence Model of Enterprise Microblogging Marketing Based on Social Network

Zuo Wenming1, Huang Qiuping2, Chen Huaqiong1, Mo Xiaohua1   

  1. 1. School of Economics & Commerce,South China University of Technology, Guangzhou 510006;
    2. School of Business Administration, South China University of Technology, Guangzhou 510640
  • Received:2014-06-20 Online:2016-09-28 Published:2016-10-21

Abstract:

Measuring microblog influence and identifying marketing effect can help enterprises to develop effective microblogging operations. We focus on microblog marketing social network generated by information flow when e-commerce business introduces marketing shopping links. Microblogging interactive information flow diagram is analyzed and defined based onthe consideration of mutual influence relationship between users and microblogs and link structure which is a true reflection of corporate microblogging social network interaction and information flow. With the foundation of interactive information flow diagram, formulas computing influence scores of business users and microblogs content are proposed respectively. The optimal weight values are obtained by experiments using microblog data from dangdang.com, and then formulas are determined. Experimental results show that in the situation that user activity level of microblog social network is generally low, ongoing series microblog marketing activities with opportunity marketing or stimulus marketing contribute to the expansion and accumulation of microblog business users' influence.

Key words: social network, social commerce, microblog marketing, influence