Research on Manufacturing Enterprises' Service Derivative Based on TRIZ

Abstract

Abstract:

Under the trend of continued integration of manufacturing and services, service derivative based on physical products can create greater value for both supply and demand. This is the major transformation model for China's manufacturing enterprises to climb up to the high-end of value chain, and is fit with the adjustment direction for manufacturing industry structure. The paper proposes the concept of manufacturing enterprises' service derivative for studying the characteristics of China's manufacturing enterprises' service innovation. Taking Shaanxi heavy truck development from production-oriented manufacturing to service-oriented manufacturing as the research object, the paper analyzes the path, basic thought and implementation steps of manufacturing enterprises' service derivative from the value improvement perspective. The case study shows that manufacturing enterprises' service derivative based on TRIZ can effectively alleviate the shackles of technology innovation, improve breadth and depth of product service system, and create value for the enterprises and customers in a greater degree and scope, under the background of China's manufacturing enterprises taking part in the international market competition as both manufacturers and service providers. The case study result is to provide theoretical support and decision-making reference for manufacturing enterprises in China to break through technology bottleneck and implement value co-creation between supply and demand.

Key words: service innovative, service derivative, service-oriented manufacturing, TRIZ, case study

Luo Jianqiang, Zhao Yanping, Peng Yongtao. Research on Manufacturing Enterprises' Service Derivative Based on TRIZ[J]. , 2016, 28(5): 35-46.

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