The Influence of Perceived Organizational Support from Employing Units to Dispatched Employees' Turnover Intention——Moderated Mediating Effect

Abstract

Abstract:

For reducing the turnover rate of dispatched employees, this paper analyzes the relationship between the employing units' perceived organizational support felt by dispatched employees and their turnover intention via hierarchical regression, and discusses the mediation function of organizational identification in it as well as the moderating effect in this mediation, with a sample of 302 dispatched employees in service position. According to the study, perceived organizational support from employing units has a significantly negative influence on the dispatched employees' turnover intention, and the organizational support plays a full mediating function while surface acting has a significant moderating effect on the mediating function. For the dispatched employees who have a high-level surface acting or adopt this strategy, the organizational support has less negative impact on their turnover intention. The study has certain enlightenment significance for the employing units to achieve higher level work performance through improving the relationship between the employing units and dispatched employees.

Key words: dispatched employees, perceived organizational support, turnover intention, organizational identification, surface acting

Liu Yumin, Li Guangping. The Influence of Perceived Organizational Support from Employing Units to Dispatched Employees' Turnover Intention——Moderated Mediating Effect[J]. , 2016, 28(10): 193-201.

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