Effect of Transactive Memory on Software Outsourcing Project Performance Moderated by Project Complexity and Team Social Identity

Abstract

Abstract:

The purpose of this paper is to study effective knowledge-based collaboration in software outsourcing team. This paper introduces the transactive memory systems, social identity and project complexity to analyze their interactive effect on project performance. Results show that social identity and transactive memory systems have positive effect on performance, and social identity and dynamic complexity play negative moderating role in the relationship between transactive memory systems and project performance. This study reveals the relationships of transactive memory systems and project performance under the characteristics of software outsourcing team relationship-social identity and task characteristics-project complexity. The results provide theoretical and practical implications for future researches of software outsourcing knowledge integration.

Key words: transactive memory system, social identity, project complexity, project performance

Qu Gang, Bao Xiaona, Peng Shulin. Effect of Transactive Memory on Software Outsourcing Project Performance Moderated by Project Complexity and Team Social Identity[J]. , 2016, 28(10): 181-192.

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