团队认知多样性对创新绩效的影响机制

摘要/Abstract

摘要： 以往关于团队认知多样性与创新绩效的关系研究，资源信息与认同分类的视角具有一定的理论缺陷和内在的逻辑缺失。本文基于吸收能力理论，进一步探讨团队吸收能力在该关系中的中介作用，以及仁慈领导的调节作用。通过对84位团队领导和350名团队成员配对数据的跨层分析发现：团队认知多样性程度的提高，可以增强团队的吸收能力，从而进一步提升团队的创新绩效。此外，当仁慈领导水平较高时，团队认知多样性对团队吸收能力具有更强的促进作用，却会削弱

关键词: 团队认知多样性, 吸收能力, 创新绩效, 仁慈领导

Abstract: Previous researches on the relationship between team’s cognitive diversity and creative performance are mainly based on the perspectives of resource information and identification. In order to resolve the theoretical gaps and inconsistent findings of these two perspectives, we further explore the mediating effect of team absorptive capacity and the moderating effect of benevolent leadership on the relationship between team’s cognitive diversity and creative performance on the basis of absorptive capacity theory. Through a multilevel analysis on the paried data of 84 team leaders and 350 team members, we find that the improvement of a team’s cognitive diversity can enhance its absorptive capacity, and further improve its creative performance. In addition, when the level of benevolent leadership is higher, team’s cognitive diversity has a stronger effect in promoting team’s absorptive capacity, while the positive effect of team’s absorptive capacity on team’s innovation performance will be weakened. With these findings, we not only enrich and expand the research on the relationship between team diversity and creative performance from a new theoretical perspective to form a theoretical consensus, but also provide managers with alternative leadership strategies to further promote creative work in diversified teams.

Key words: team’s cognitive diversity, absorptive capacity, creative performance, benevolent leadership

汤敏慧, 郑石, 严鸣, 董峰. 团队认知多样性对创新绩效的影响机制[J]. 管理评论, 2023, 35(3): 71-82.

Tang Minhui, Zheng Shi, Yan Ming, Dong Feng. The Effect of Team’s Cognitive Diversity on Team Creative Performance[J]. Management Review, 2023, 35(3): 71-82.

参考文献

[1] Bodla A. A., Tang N., Jiang W., et al. Diversity and Creativity in Cross-national Teams:The Role of Team Knowledge Sharing and Inclusive Climate[J]. Journal of Management&Organization, 2018,24(5):711-729
[2] Kim J., Song C. The Relationship Between R&D Team Diversity and Team Creativity[J]. Management Decision, 2020,59(2):175-189
[3] Kim T. Y., David E. M., Liu Z. Perceived Cognitive Diversity and Creativity:A Multilevel Study of Motivational Mechanisms and Boundary Conditions[J]. The Journal of Creative Behavior, 2021,55(1):168-182
[4] Shin S. J., Kim T. Y., Lee J. Y., et al. Cognitive Team Diversity and Individual Team Member Creativity:A Cross-Level Interaction[J]. Academy of Management Journal, 2012,55(1):197-212
[5] Vegt G. S., Janssen O. Joint Impact of Interdependence and Group Diversity on Innovation[J]. Journal of Management, 2003,29(5):729-751
[6] Schilpzand M. C., Martins L. L. Cognitive Diversity and Team Performance:The Roles of Team Mental Models and Information Processing[C]. Academy of Management Proceedings, 2010
[7] Jehn K. A., Northcraft G. B., Neale M. A. Why Differences Make a Difference:A Field Study of Diversity, Conflict and Performance in Workgroups[J]. Administrative Science Quarterly, 1999,44(4):741-763
[8] Hoever I. J., Van Knippenberg D., Van Ginkel W. P., et al. Fostering Team Creativity:Perspective Taking as Key to Unlocking Diversity's Potential[J]. Journal of Applied Psychology, 2012,97(5):982-996
[9] Mitchell R., Boyle B., O'Brien R., et al. Balancing Cognitive Diversity and Mutual Understanding in Multidisciplinary Teams[J]. Health Care Management Review, 2017,42(1):42-52
[10] Pieterse A. N., Van Knippenberg D., Van Ginkel W. P. Diversity in Goal Orientation, Team Reflexivity, and Team Performance[J]. Organizational Behavior and Human Decision Processes, 2011,114(2):153-164
[11] 陈慧,梁巧转,张悦.基于Meta分析的团队断裂研究:分类,效果与情境[J].管理评论, 2019,31(3):116-130
[12] Sakuda K. H. National Diversity and Team Performance in Low Interdependence Tasks[J]. Cross Cultural Management:An International Journal, 2012,19(2):125-141
[13] Aggarwal I., Woolley A. W. Do You See What I See?The Effect of Members' Cognitive Styles on Team Processes and Errors in Task Execution[J]. Organizational Behavior and Human Decision Processes, 2013,122(1):92-99
[14] Nowak R. Process of Strategic Planning and Cognitive Diversity as Determinants of Cohesiveness and Performance[J]. Business Process Management Journal, 2020,27(1):55-74
[15] Alipour K. K., Mohammed S., Raghuram S. Differences in the Valuing of Power among Team Members:A Contingency Approach Toward Examining the Effects of Power Values Diversity and Relationship Conflict[J]. Journal of Business and Psychology, 2018,33(2):231-247
[16] 周明建,潘海波,任际范.团队冲突和团队创造力的关系研究:团队效能的中介效应[J].管理评论, 2014,26(12):120-130
[17] Cohen W. M., Levinthal D. A. Innovation and Learning:The Two Faces of R&D[J]. The Economic Journal, 1989,99(397):569-596
[18] Cohen W. M., Levinthal D. A. Absorptive Capacity:A New Perspective on Learning and Innovation[J]. Administrative Science Quarterly, 1990,35(1):128-152
[19] Zahra S. A., George G. Absorptive Capacity:A Review, Reconceptualization, and Extension[J]. Academy of Management Review, 2002,27(2):185-203
[20] Farh J. L., Cheng B. S. A Cultural Analysis of Paternalistic Leadership in Chinese Organizations[A]. Li J., Tsui A., Weldon E.(Eds.) Management and Organizations in the Chinese Context[C]. London:Palgrave Macmillan, 2000
[21] 吴士健,孙专专,刘新民,等.家长式领导有助于员工利他行为吗?--基于中国情境的多重中介效应研究[J].管理评论, 2020,32(2):205-217
[22] 孙长福.企业凝聚力提升策略探究[J].企业改革与管理, 2014,(2):47-48
[23] Miller C. C., Burke L. M., Glick W. H. Cognitive Diversity among Upper-Echelon Executives:Implications for Strategic Decision Process[J]. Strategic Management Journal, 1998,19(1):39-58
[24] Bower G. H., Hilgard E. R. Theories of Learning[M]. New Jersey:Prentice-Hall, 1981
[25] Simon H. A. What We Know about the Creative Process[A].
Ruhn R. L.(Ed.) Frontiers in Creative and Innovative Management[C]. Massachusetts:Ballinger Press, 1985
[26] Gilson L. L., Lim H. S., Luciano M. M., et al. Unpacking the Cross-Level Effects of Tenure Diversity, Explicit Knowledge, and Knowledge Sharing on Individual Creativity[J]. Journal of Occupational&Organizational Psychology, 2013,86(2):203-222
[27] Kogut B., Zander U. Knowledge of the Firm:Combinative Capabilities, and the Replication of Technology[J]. Organization Science, 1992,3(3):383-397
[28] 叶竹馨,买忆媛.创业团队的认知结构与创新注意力:基于TMS视角的多案例研究[J].管理评论, 2016,28(4):225-240
[29] Fleming L. Recombinant Uncertainty in Technological Search[J]. Management Science, 2001,47(1):117-132
[30] West M. A. The Social Psychology of Innovation in Groups[A]. West M. A., Farr J. L.(Eds.) Innovation and Creativity at Work:Psychological and Organizational Strategies[C]. New Jersey:John Wiley&Sons, 1990
[31] Cox T. H., Blake S. Managing Cultural Diversity:Implications for Organizational Competitiveness[J]. Academy of Management Perspectives, 1991,5(3):45-56
[32] Huang X., Hsieh J. J., He W. Expertise Dissimilarity and Creativity:The Contingent Roles of Tacit and Explicit Knowledge Sharing[J]. Journal of Applied Psychology, 2014,99(5):816-830
[33] Tushman M. L. Special Boundary Roles in the Innovation Process[J]. Administrative Science Quarterly, 1977,22(4):587-605
[34] 田在兰,黄培伦.基于自我认知理论的家长式领导对建言的影响[J].科研管理, 2014,35(10):150-160
[35] 钟竞,邓婕,罗瑾琏.包容型领导对团队绩效及员工创新绩效的影响--有调节的中介模型[J].科学学与科学技术管理, 2018,39(9):137-148
[36] 张瑞平,杨帅,李庆安.仁慈型领导研究述评[J].心理科学进展, 2013,21(7):1307-1316
[37] Lee J. Y., Jang S. H., Lee S. Y. Paternalistic Leadership and Knowledge Sharing with Outsiders in Emerging Economies Based on Social Exchange Relations Within The China Context[J]. Personnel Review, 2018,47(5):1099-1120
[38] Marmarosh C. L., Sproul A. Group Cohesion:Empirical Evidence from Group Psychotherapy for Those Studying Other Areas of Group Work[A]. Parks C. D., Tasca G. A.(Eds.) The Psychology of Groups:The Intersection of Social Psychology and Psychotherapy Research[C]. Washington DC:American Psychological Association, 2021
[39] 樊景立,郑伯埙.华人组织的家长式领导:一项文化观点的分析[J].本土心理学研究, 2000,13(1):127-180
[40] 魏华飞,刘欣欣,李岩潞.仁慈领导对员工创新绩效的影响:员工情绪状态和组织支持感的作用[J].东北农业大学学报(社会科学版), 2018,16(1):12-20
[41] Wang A. C., Cheng B. S. When does Benevolent Leadership Lead to Creativity?The Moderating Role of Creative Role Identity and Job Autonomy[J]. Journal of Organizational Behavior, 2010,31(1):106-121
[42] Edwards J. R., Lambert L. S. Methods for Integrating Moderation and Mediation:A General Analytical Framework Using Moderated Path Analysis[J]. Psychological Methods, 2007,12(1):1-22
[43] Hinkin T. R. A Review of Scale Development Practices in the Study of Organizations[J]. Journal of Management, 1995,21(5):967-988
[44] Bliese P. D. Within-group Agreement, Non-independence, and Reliability:Implications for Data Aggregation and Analysis[A]. Klein K. J., Kozlowski S. W. J.(Eds.) Multilevel Theory, Research, and Methods in Organizations:Foundations, Extensions, and New Directions[C]. San Francisco:Jossey-Bass, 2000
[45] Cadiz D., Sawyer J. E., Griffith T. L. Developing and Validating Field Measurement Scales for Absorptive Capacity and Experienced Community of Practice[J]. Educational&Psychological Measurement, 2009,69(6):1036-1058
[46] 黄淑芳.基于跨学科合作的团队异质性与高校原始性创新绩效的关系研究[D].浙江大学博士学位论文, 2016
[47] 傅晓,李忆,司有和.家长式领导对创新的影响:一个整合模型[J].南开管理评论, 2012,15(2):121-127
[48] 刘小禹,刘军.团队情绪氛围对团队创新绩效的影响机制[J].心理学报, 2012,44(4):546-557
[49] Podsakoff P. M., MacKenzie S. B., Lee J. Y., et al. Common Method Biases in Behavioral Research:A Critical Review of the Literature and Recommended Remedies[J]. Journal of Applied Psychology, 2003,88(5):879-903
[50] Preacher K. J., Zyphur M. J., Zhang Z. A General Multilevel SEM Framework for Assessing Multilevel Mediation[J]. Psychological Methods, 2010,15(3):209-233
[51] Preacher K. J., Zhang Z., Zyphur M. J. Alternative Methods for Assessing Mediation in Multilevel Data:The Advantages of Multilevel SEM[J]. Structural Equation Modeling, 2011,18(2):161-182
[52] Preacher K. J., Hayes A. F. Asymptotic and Resampling Strategies for Assessing and Comparing Indirect Effects in Multiple Mediator Models[J]. Behavior Research Methods, 2008,40(3):879-891
[53] 周浩,龙立荣.共同方法偏差的统计检验与控制方法[J].心理科学进展, 2014,12(6):942-950
[54] Preacher K. J., Curran P. J., Bauer D. J. Computational Tools for Probing Interactions in Multiple Linear Regression, Multilevel Modeling, and Latent Curve Analysis[J]. Journal of Educational and Behavioral Statistics, 2006,31(4):437-448
[55] 夏天添,黄春梅.仁慈型领导对组织公民行为的影响--基于经验取样法的有调节的中介模型[J].企业经济, 2019,38(8):118-124
[56] Sanz-Llopis J., Ostermann M. Innovation in Project Management through Framing and Challenge Redefinition[J]. International Journal of Managing Projects in Business, 2020,13(4):745-766
[57] 张新安,何惠,顾锋.家长式领导行为对团队绩效的影响:团队冲突管理方式的中介作用[J].管理世界, 2009,(3):121-133