变革型领导对员工反馈寻求行为的影响研究

摘要/Abstract

摘要： 反馈寻求行为对员工与组织均有着不可忽视的积极影响，但过度的反馈寻求行为也可能起到适得其反的作用，因此如何将其控制在一个合理区间之内便成为待解决的问题。本研究基于目标设置理论与角色清晰度理论，通过443份有效样本，探究变革型领导对员工反馈寻求行为的影响。研究结果表明，变革型领导对员工向上级反馈寻求行为与向同事反馈寻求行为的影响存在差异，前者为倒U型关系，后者为正向关系。员工目标承诺在变革型领导与员工反馈寻求行为之间起部分中介作用。目标清晰度正向调节变革型领导与员工目标承诺之间的关系，过程清晰度则负向调节员工目标承诺与员工反馈寻求行为之间的关系。本研究有助于为员工反馈寻求行为的管理提供有效指导。

关键词: 反馈寻求行为, 变革型领导, 目标承诺, 目标清晰度, 过程清晰度

Abstract: Employee feedback seeking behavior has a positive impact on both employees and organizations, but excessive feedback seeking behavior may be counterproductive. From goal setting theory and based on 443 valid samples, this study explores the relationship among transformational leadership, employee goal commitment, employee feedback seeking behavior, goal clarity and process clarity. Results show that transformational leadership has different effects on employee feedback seeking behavior from supervisors and from peers. The former has an inverted U-shaped relationship, while the latter has a positive relationship. Employee goal commitment is a partial mediator between transformational leadership and employee feedback seeking behavior. Goal clarity positively moderates the relationship between transformational leadership and employee goal commitment, while process clarity negatively moderates the relationship between employee goal commitment and employee feedback seeking behavior. This study provides some theoretical and practical guidance for employee feedback management.

Key words: feedback seeking behavior, transformational leadership, goal commitment, goal clarity, process clarity

孙谋轩, 朱方伟, 国佳宁, 王艾林. 变革型领导对员工反馈寻求行为的影响研究[J]. 管理评论, 2023, 35(9): 169-180.

Sun Mouxuan, Zhu Fangwei, Guo Jianing, Wang Ailin. The Impact of Transformational Leadership on Employee Feedback Seeking Behavior[J]. Management Review, 2023, 35(9): 169-180.

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