增强道德意识还是产生道德许可？助人声誉的双刃剑效应研究

摘要/Abstract

摘要： 员工不道德行为通常会对组织发展造成一定危害。目前有关不道德行为成因的研究主要从领导行为、组织氛围等角度进行分析，然而，很少有研究关注员工声誉对不道德行为的影响。本文基于社会信息处理理论与道德许可理论，探讨助人声誉通过心理特权和道德意识对不道德行为的影响过程。通过进行多时段问卷调查，收集到391份有效匹配问卷，数据分析发现：（1）助人声誉正向影响道德意识。（2）助人声誉通过增强道德意识减少不道德行为。（3）助人声誉正向影响心理特权。（4）助人声誉通过增加心理特权促进不道德行为。本文验证了助人声誉对员工影响的两面性，打破了声誉对员工能够产生积极影响的传统观点。

关键词: 助人声誉, 道德意识, 心理特权, 不道德行为

Abstract: Unethical behavior is widely present in various organizations and poses great harm to their development. Existing research on the causes of unethical behavior focuses mainly on leadership, team climate, and so on. However, little is known about how employee reputation affects unethical behavior. This research utilizes social information processing theory and moral licensing theory to explore how reputation for helping others affects unethical behavior. 391 valid matching questionnaires were collected in a multi-period survey. Our findings show that: (1) Reputation for helping others positively affects moral awareness. (2) Reputation for helping others reduces unethical behavior by enhancing moral awareness. (3) Reputation for helping others positively affects psychological entitlement. (4) Reputation for helping others promotes unethical behavior by increasing psychological entitlement. This research verifies the double-edged sword effect of reputation for helping others on employees. This, to some extent, breaks the traditional view that reputation always has a positive impact on employees.

Key words: reputation for helping others, moral awareness, psychological entitlement, unethical behavior

卢俊婷, 刘畅, 陈畅. 增强道德意识还是产生道德许可？助人声誉的双刃剑效应研究[J]. 管理评论, 2023, 35(10): 228-236.

Lu Junting, Liu Chang, Chen Chang. Enhance Moral Awareness or Produce Moral Licensing? A Research on the Double-edge Effects of Reputation for Helping Others[J]. Management Review, 2023, 35(10): 228-236.

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