“制度”与“人”是互补还是替代？高绩效人力资源管理系统和领导支持对员工关系型心理契约的影响

摘要/Abstract

摘要： 基于意义建构的视角，本文从员工对制度和领导提供支持的意义建构来探讨员工关系型心理契约的建立，对现有文献中关于制度和领导提供的支持之间是替代还是互补关系的分歧进行了初步探索。基于141家企业的1985名员工的分析结果表明，员工感知到的高绩效人力资源管理系统、领导支持和员工成长型工作价值观三者共同影响员工关系型心理契约的建立。对于低成长型工作价值观的员工来说，其感知到的高绩效人力资源管理系统和领导支持相互替代影响关系型心理契约的建立，而对于高成长型工作价值观的员工来说，其感知到的高绩效人力资源管理系统和领导支持相互互补影响关系型心理契约建立的假设并没有得到支持。本文不仅为制度和领导的交互作用、心理契约以及战略人力资源管理等研究领域提供了新的视角，而且还回答了“如何更好地利用制度和领导来帮助员工建立关系型心理契约”这一重要的实践问题。

关键词: 高绩效人力资源管理系统, 领导支持, 成长型工作价值观, 关系型心理契约

Abstract: From the perspective of sense-making, the current study investigates the joint effects of HR practices and supervisor support on the development of employees' relational psychological contract, trying to understand and explain the inconsistent empirical results in the previous literature regarding this issue (substitute or complement). The results based on 1, 985 employees from 141 companies demonstrate that employees' perceptions of HPWS and supervisor support, and their growth working values jointly influence the formation of employees' relational psychological contract. Specifically, for employees with lower growth working values, HPWS and supervisor support play a substitutional role in developing relational psychological contract; however, the hypothesis that for employees with higher growth working values, HPWS and supervisor support play a complementary role in developing relational psychological contract is not supported. This study provides new insights to the research of interaction of policies and supervisors, relational contract and strategic HRM. Additionally, it has practical implications on guiding the establishment of employees' relational psychological contract.

Key words: high performance work system, supervisor support, growth working values, relational psychological contract

张宏宇, 郎艺, 王震. “制度”与“人”是互补还是替代？高绩效人力资源管理系统和领导支持对员工关系型心理契约的影响[J]. 管理评论, 2021, 33(12): 213-229.

Zhang Hongyu, Lang Yi, Wang Zhen. Substitute or Complement? The Joint Effects of High Performance Work System and Supervisor Support on Employees' Relational Psychological Contract[J]. Management Review, 2021, 33(12): 213-229.

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