The Relationships between Employees' Perceived Corporate Social Responsibility, Affective Commitment and Organizational Citizenship Behavior: A Cross-level Analysis of Commitment-based Human Resource Management Practices

Abstract

Abstract:

Based on 592 employees' questionnaires in 32 firms, this research uses hierarchical linear modeling to analyze these statistical data, investigates the mechanism by which employees' CSR perceptions affect organizational citizenship behavior, the mediating role of affective commitment and the moderating role of commitment-based human resource management practices. The results show that: (1) affective commitment mediates the relationship between employees' CSR perceptions and organizational citizenship behavior. (2) Commitment-based human resource management practices have a direct positive effect on affective commitment, but a negative cross-level moderating effect on the relationship between CSR and affective commitment. It means that the higher level of commitment-based human resource management practices, the less significant the correlation between employee CSR perceptions and affective commitment would be. The research conclusion enriches the theory of corporate social responsibility, and provides beneficial practical implications for the human resources management practice in firms.

Key words: corporate social responsibility, organizational citizenship behavior, affective commitment, commitment-based human resource management practices

Liu Yuan, Zhou Zucheng. The Relationships between Employees' Perceived Corporate Social Responsibility, Affective Commitment and Organizational Citizenship Behavior: A Cross-level Analysis of Commitment-based Human Resource Management Practices[J]. , 2015, 27(10): 118-127.

References

[1] Podsakoff P. M., Ahearne M., Mackenzie S. B. Organizational Citizenship Behavior and the Quantity and Quality of Work Group Performance[J]. Journal of Applied Psychology, 1997,82(2):262-270
[2] Farh J. L., Earle C., Lin S. C. Impetus for Action: A Cultural Analysis Justice and Organizational in Citizenship Behavior[J]. Chinese Society Administrative Science Quarterly, 1997(42):421-444
[3] Eisenberger R., Stinglhamber F., Vandenberghe C. Perceived Supervisor Support: Contributions to Perceived Organizational Support and Employee Retention[J]. Journal of Applied Psychology, 2002,87(3):565-573
[4] 凌文辁,杨海军,方俐洛.企业员工的组织支持感[J]. 心理学报, 2006,38(2):281-287
[5] Scholl R. W., Cooper R. A., Mckenna J. F. Referent Selection in Determining Equity Perceptions: Differential Effects on Behavioral and Attitudinal Outcomes[J]. Personnel Psychology, 1987,40(1):113-124
[6] Niehoff B. P.,Moorman R. M. Justice as a Mediator of the Relationship between Methods of Monitoring and Organizational Citizenship Behavior[J]. Academy of Management Journal, 1993,36(3):327-336
[7] 张四龙,李明生.组织道德气氛对组织公民行为的影响:组织认同的中介作用[J]. 管理评论, 2013,25(11):85-94
[8] ISO26000: 2010(E),Guidance on Social Responsibility[S]. 2010
[9] Aguilera R. V., Rupp D. E., Williams C. A., Ganapathi J. Putting the S Back in Corporate Social Responsibility: A Multilevel Theory of Social Change in Organizations[J]. Academy of Management Review, 2007,32(3):836-863
[10] Aguinis H., Glavas A. What We Know and don't Know about Corporate Social Responsibility: A Review and Research Agenda[J].Journal of Management,2012,38(4):932-968
[11] Hansen S. D., Dunford B. B., Boss A. D., Boss R. W., Angermeier I. Corporate Social Responsibility and the Benefits of Employee Trust: A Cross-Disciplinary Perspective[J]. Journal of Business Ethics, 2011,102(1):29-45
[12] Rupp D. E., Shao R., Thornton M. A., Skarlick D. P. Applicants' and Employees'Reactions to Corporate Social Responsibility: The Moderating Effects of First-Party Justice Perceptions and Moral Identity[J]. Personnel Psychology, 2013,66(4):1-39
[13] Evans W. R., Goodman J. M., Davis W. D. The Impact of Perceived Corporate Citizenship on Organizational Cynicism, OCB, and Employee Deviance[J]. Human Performance, 2011,24(1):79-97
[14] Lin C., Lyau N., Tsai Y., Chen W., Chiu C. Modeling Corporate Citizenship and Its Relationship With Organizational Citizenship Behaviors[J]. Journal of Business Ethics, 2010,95(3):357-372
[15] 李燚,魏峰.高绩效人力资源实践有助于组织认同?——一个被中介的调节作用模型[J]. 管理世界, 2011,(2):109-117
[16] Griffin J. J., Mahon J. F. The Corporate Social Performance and Corporate Financial Performance Debate:Twenty-Five Years of Incomparable Research[J]. Business and Society, 1997,36(1):5-31
[17] Carroll A. B. A Commentary and an Overview of Key Questions on Corporate Social Performance Measurement[J]. Business and Society, 2000,39(4):466-478
[18] Carroll A. B. Corporate Social Responsibility: Evolution of Definitional Construct[J]. Business and Society, 1999,38(3):268-295
[19] Waddock S. Parallel Universes: Companies, Academics, and the Progress of Corporate Citizenship[J]. Business and Society Review, 2004,109(1):5-42
[20] Organ D. W. Organizational Citizenship Behavior the Good Soldier Syndrome[M]. Lexington MA Lexington Books, 1988
[21] Podsakoff P. M., MacKenzie S. B., Paine J. B., Bachrach D. G. Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research[J]. Journal of Management, 2000,26(3):512-563
[22] Williams L. J., Anderson S. L. Job Satisfaction and Organizational Citizenship and In-role Behaviors[J]. Journal of Management, 1991,17(3):601-617
[23] 宗文,李晏墅,陈涛.组织支持与组织公民行为的机理研究[J]. 中国工业经济, 2010,(7):104-114
[24] Blau P. M. Exchange and Power in Social Life[M]. New York: Wiley, 1964
[25] Meyer J. P., Allen N. J. A Three-Component Conceptualization of Organizational Commitment[J]. Human Resource Management Review, 1991,1(1):61-89
[26] Solinger O. N., Van Olffen W., Roe R. A. Beyond the Three-Component Model of Organizational Commitment[J]. Journal of Applied Psychology, 2008,93(1):70-83
[27] Meyer J. P., Allen N. J. Commitment in the Workplace[M]. Thousand Oaks,CA: Sage, 1997
[28] Peterson D. K. The Relationship between Perceptions of Corporate Citizenship and Organizational Commitment[J]. Business and Society, 2004,43(3):296-319
[29] Turker D. How Corporate Social Responsibility Influences Organizational Commitment[J]. Journal of Business Ethics, 2008,89(2):189-204
[30] Rego A., Leal S., Cunha M. P., Faria J., Pinho C. How the Perceptions of Five Dimensions of Corporate Citizenship and Their Inter-Inconsistencies Predict Affective Commitment[J]. Journal of Business Ethics, 2010,94(1):107-127
[31] Kim K. R., Lee M., Lee H. T., Kim N. M. Corporate Social Responsibility and Employee-Company Identification[J]. Journal of Business Ethics, 2010,95(4):557-569
[32] Brammer S., Millington A., Rayton B. The Contribution of Corporate Social Responsibility to Organizational Commitment[J]. International Journal of Human Resource Management, 2007,18(10):1701-1719
[33] Walton R. E. From Control to Commitment in the Workplace[J]. Harvard Business Review, 1985,63(2):77-84
[34] Festinger L. A Theory of Cognitive Dissonance[M]. Stanford, CA: Stanford University Press, 1957
[35] 李华燊,吴家曦,李京文.浙江省中小企业社会责任调查报告[J]. 管理世界, 2011,(9):1-6
[36] Maignan I. Consumers'Perceptions of Corporate Social Responsibilities: A Cross-Cultural Comparison[J]. Journal of Business Ethics, 2001,30(1):57-72
[37] Saiia D. H. Corporate Citizenship and Corporate Philanthropy: Strategic Philanthropy Is Good Corporate Citizenship[J]. Journal of Corporate Citizenship, 2001,1(2):1-19
[38] Xiao Z. X., Björkman I. High Commitment Work Systems in Chinese Organizations[J]. Management and Organization Review, 2006,2(3):403-422
[39] Lee K., Allen N. J. Organizational Citizenship Behavior and Workplace Deviance: The Role of Affect and Cognitions[J]. Journal of Applied Psychology, 2002,87(1):131-142
[40] Van der Berg R. J., Richardson H. A., Eastman L. J. The Impact of High Involvement Work Processes on Organizational Effectiveness[J]. Group and Organization Management, 1999,24(3):300-339
[41] 张倩,何姝霖,时小贺.企业社会责任对员工组织认同的影响——基于CSR归因调节的中介作用模型[J]. 管理评论, 2015,27(2):111-119
[42] Glavas A., Godwin L. N. Is the Perception of 'Goodness'Good Enough? Exploring the Relationship between Perceived Corporate Social Responsibility and Employee Organizational[J]. Journal of Business Ethics, 2013,114(1):15-27