Management Review ›› 2023, Vol. 35 ›› Issue (3): 320-336.

• Case Studies • Previous Articles     Next Articles

Dissipation-driven Adaptation: The Dominant Logic of Digital Innovation ——Based on an Online Ride-hailing Platform’s Longitudinal Case Study

Han Wenhai1, Su Jingqin2   

  1. 1. School of Management, Tianjin University of Technology, Tianjin 300384;
    2. School of Economics and Management, Dalian University of Technology, Dalian 116024
  • Received:2021-01-08 Online:2023-03-28 Published:2023-04-28

Abstract: This paper aims to reveal the dominant logic of digital innovation in a specific industry context and focuses on the path and mechanism of resource integration driving value co-creation and ecological evolution. A longitudinal case study of the online ride-hailing platform “A” is carried out based on the “context-process-consequence” framework. The results show that: first, context change affects the resource density and the degree of resource liquefaction in the digital ecosystem, and then changes the “information entropy” and the strategic cognition of the enterprise; second, the different context cognition of entrepreneurship, regulation and transformation causes the resource integration driving value co-creation and ecological evolution to follow different dominant logics, which are “entropy increase logic”, “entropy decrease logic” and “anti-entropy logic” successively; third, as the context changes, digital ecosystem evolves itself like an organism——it forms a structure suitable for dissipating the external energy input of the system and constantly releases generativity, forming a “dissipation-driven adaptation”. The above findings are derived from the mechanism interpretation of digital innovation dominant logic by information theory and system theory other than the assumptions of traditional management theory, which enriches and deepens the research on “service dominant logic” and “generativity logic”, and provides reference for the digital innovation and entrepreneurship of platform-based enterprises under the background of transformation economy.

Key words: dissipation-driven adaptation, information entropy, anti-entropy, resource density, resource liquefaction