Management Review ›› 2025, Vol. 37 ›› Issue (7): 141-153.

• Marketing • Previous Articles     Next Articles

U-shaped Curve Relationship between Guanxi and Performance and the Moderating Effect of Marketization Process

Lu Tingyu1, Zhang Xubing2, Zhou Yuting1, Zhuang Guijun3, He Yong4   

  1. 1. School of Management, Northwestern Polytechnical University, Xi'an 710072;
    2. Faculty of Business, The Hong Kong Polytechnic University, Hong Kong 999077;
    3. School of Management, Xi'an Jiaotong University, Xi'an 710049;
    4. Bank of Xi'an, Xi'an 710075
  • Received:2024-02-26 Published:2025-07-30

Abstract: Building on institutional theory, this paper examines the impact of distributor-supplier interpersonal guanxi and government-business guanxi on sales performance, as well as the moderating roles of government information transparency and the marketization index. Drawing on 223 paired survey responses from distributors and suppliers in a business-to-business context, as well as government information transparency, marketization index and gross sales, the authors reach following conclusions. First, there is an inverted U-shaped relationship between interpersonal guanxi and sales performance, while government-business guanxi exhibits a U-shaped relationship. Second, government information transparency strengthens the inverted U-shaped relationship between interpersonal guanxi and sales performance, while the marketization index weakens this effect. Third, government information transparency enhances the U-shaped relationship between government-business guanxi and sales performance, while the marketization index weakens this effect. Additionally, we discuss the theoretical contributions, practical implications, limitations, and future research directions.

Key words: interpersonal guanxi, government-business guanxi, government information transparency, marketization index, sales performance