Objective-Tool-Effectiveness: A Three-dimensional Picture of Digital Government Construction Policies in China

Abstract

Abstract: Digital government construction has become the forefront of China's modernization, and it is an important part of innovating the concept of government governance and comprehensively forming a new pattern of digital governance. To further improve the policy sys-tem of digital government construction, under the three-dimensional framework of “Objective-Tool-Effectiveness”, this paper comprehen-sively uses the content analysis method and PMC index model to conduct a quantitative inspection of 54 digital government construction policies, which were issued at the national level from 2015 to 2021. The study finds that although the policy objectives of digital govern-ment construction reflect the people-centered and data-enabled government service reform motivation, the policy tools have a wide cover-age and the overall policy effectiveness is good, there are still many problems such as inadequate diversity of policy objectives, unbal-anced structure of policy tools, and lack of policy content prediction and feedback mechanism. Therefore, we should continue to optimize the top-level design of digital government construction in China from three aspects:strengthening the big-picture thinking in policy de-sign, making full use of the policy toolbox that includes both hard and soft tactics, and maintaining general review and regular inspection of policies.

Key words: digital government, three-dimensional policy analysis framework, content analysis, PMC index model

Yao Yifan, Zhang Xiang, Ye Zhonghua. Objective-Tool-Effectiveness: A Three-dimensional Picture of Digital Government Construction Policies in China[J]. Management Review, 2024, 36(5): 248-259.

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