Management Review ›› 2023, Vol. 35 ›› Issue (12): 182-189.

• Marketing • Previous Articles     Next Articles

The Impact of E-commerce Live Streaming on Consumers’ Purchase Intention: A Study Based on Grounded Theory

Liu Luchuan1,2, Liu Chenglin1,3   

  1. 1. School of Management Science and Engineering, Shandong University of Finance and Economics, Jinan 250014;
    2. Dongfang College, Shandong University of Finance and Economics, Taian 271000;
    3. School of Modern Service Management, Shandong Youth University of Political Science, Jinan 250103
  • Received:2020-09-07 Online:2023-12-28 Published:2024-01-30

Abstract: E-commerce live streaming has brought consumers a new shopping experience. Studying the mechanism of how e-commerce live streaming influences on consumers' purchase intention is of great significance to improve the quality of live streaming service and promote the healthy development of e-commerce live streaming business ecology. Through in-depth interviews with 57 respondents, this study constructs the mechanism model of the influence of e-commerce live streaming on consumers' purchase intention. The results show that, in the context of e-commerce live streaming, commodity factors, streamer factors and live streaming context factors affect consumers' engagement in e-commerce live streaming, and on this basis, they will ultimately affect consumers' purchase intention by influencing consumers' cognitive attitude and emotional attitude; At the same time, consumers' personal internal factors play a moderating role in the influence of commodity factors, streamer factors and live streaming context on consumers' engagement in live streaming.

Key words: e-commerce live streaming, consumers' purchase intention, influence factor, grounded theory, persuasion communication theory