Relationship between Individual Knowledge Forgetting and Organizational Innovation Performance： Moderating Roles of Ambidextrous Innovation and Personnel Flow

Abstract

Abstract: The performance of innovation activities has important theoretical and practical significance for the survival and development of organizations. The research on its influencing factors is the focus of academic attention. Based on the theory of knowledge management and innovation management, breaking through the limitation of single-level thinking, this paper discusses the relationship between individual-level knowledge forgetting and organizational-level innovation performance from a cross-level perspective. On this basis, this research further explores the potential moderation role of factors such as ambidextrous innovation strategy and personnel flow on this relationship mechanism. The results show that the negative relationship between individual knowledge forgetting and organizational innovation performance can be regulated and weakened by such factors as ambidextrous innovation strategy and personnel mobility, and the effects of different proportion of factors combination are different. Specifically, in the case that individual knowledge forgetting has a significant negative impact on organizational innovation performance, maintaining more utilization innovation behavior, less exploratory innovation behavior and lower external flow rate has the most significant positive effect on organizational innovation performance. This study not only makes up for the deficiency of the existing theoretical research, but also enables managers in practice to face up to the objective negative factors and actively seek solutions that can weaken their influence.

Key words: individual's knowledge forgetting, organizational innovation performance, ambidextrous innovation, personnel flow

Sun Wen, Liu Renjing. Relationship between Individual Knowledge Forgetting and Organizational Innovation Performance： Moderating Roles of Ambidextrous Innovation and Personnel Flow[J]. Management Review, 2022, 34(3): 101-113.

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