Exploring the Changing Patterns of Newcomers’ Voice Behavior Based on the AMO Theory

Abstract

Abstract: Based on uncertainty reduction theory and ability-motivation-opportunity theory, this study examines how newcomers’ voice behavior changes with the length of their service. We further theorize that newcomers’ relational self-construal and transformational leadership would moderate the trajectory of voice behavior. Using a five-wave longitudinal study among 356 newcomers, our findings confirm that, on average, newcomers’ voice behavior exhibit an inverted U-shaped pattern. In addition, as we predict, relational self-construal moderates the changing pattern of voice behavior such that the inverted U-shaped pattern is steeper for newcomers with higher relational self-construal. Also as expected, the interaction between relational self-construal and transformational leadership can also moderate the changing pattern of voice behavior. This study contributes to a comprehensive theoretical framework of how to motivate employees to remain at a high level of voice behavior.

Key words: newcomers’ voice behavior, organizational socialization, ability-motivation-opportunity, relational self-construal, transformational leadership

Zhang Liangting, Feng Xiaoxia, Fu Jingtao, Wang Bin. Exploring the Changing Patterns of Newcomers’ Voice Behavior Based on the AMO Theory[J]. Management Review, 2022, 34(11): 206-217.

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