Management Review ›› 2021, Vol. 33 ›› Issue (7): 143-153.

• E-business and Information Management • Previous Articles     Next Articles

An Empirical Study on the Impact of Cloud-based Management Information System on Value Chain Performance:The Mediating Effect of Collaboration

Wang Ping1,2, Chen Mingtao1, Ge Shilun1, Wang Nianxin1,2, Pan Yanhua1,2   

  1. 1. School of Economics and Management, Jiangsu University of Science and Technology, Zhenjiang 212003;
    2. Service Manufacturing Model and Information Research Center, Jiangsu University of Science and Technology, Zhenjiang 212003
  • Received:2018-04-03 Online:2021-07-28 Published:2021-08-02

Abstract: To cope with external environment changes and enhance competitiveness, value chain enterprises find an effective way in collaboration, which can be strongly supported by management information system based on Cloud Computing Technology (C-MIS). Since most of the existing researches focus on the impact of cloud computing technology and business value from the perspective of a single enterprise, this paper intends to explore its impact on the inter-enterprise collaboration in a value chain. Based on information system capability theory, collaboration theory, the paper first constructs a research model of enterprise performance affected through strategic and operational collaboration by dynamic configuration and system integration of C-MIS with a consideration of the moderating effects of technology compatibility, organization structure complexity and the volatility of the market. After that, a questionnaire survey is conducted to top managers of 318 manufacturing enterprises that have already adopted C-MIS, and data analysis and model fitting are carried out with SmartPLS. The results show that the strategic and operational collaboration completely mediate the dynamic configuration and system integration of C-MIS and enterprise performance. It is also found that strategic collaboration can affect corporate performance through affecting operational collaboration. Finally, as to the moderating effects, it is found that technology compatibility and organization structure complexity positively regulate the relationship between C-MIS capability and operational collaboration, while the effect between C-MIS capability and strategic collaboration is not significant, and the market volatility has a significant positive moderating effect on the relationship between C-MIS capability and strategic collaboration as well as operational collaboration.

Key words: cloud computing, C-MIS, value chain collaboration, TOE