The Influence of Negative Mood on Organizational Citizenship Behavior and Counterproductive Work Behavior: A Self-control Perspective

Abstract

Abstract:

Negative mood can have important impact on employees' behaviors in the work. From the self-control perspective, this study uses the HLM as a tool and the diary study method to discuss the relationship between negative mood and organizational citizenship behavior(OCB), counterproductive work behavior(CWB), at within-individual, and the regulating effect of individual perception (perceived organizational support(POS) and perceived coworker support(PCS)) at between-individual. Results indicate that:negative mood has a negative effect on the OCB and a positive effect on the CWB by the positive effect on the self-control resource depletion; POS negatively moderates the relationship between negative mood and self-control resource depletion, and POS moderates the indirect effect of negative mood on OCB and CWB through self-control resource depletion, but the regulating effect of PCS is not significant. This research not only explains the psychological mechanism by which the negative mood affects employees' behaviors, but also provides reference for managers to conduct emotional management and create a good working atmosphere.

Key words: negative mood, self-control resource depletion, organizational citizenship behavior, counterproductive work behavior, individual perception

Wei Wu, Huang Changyang, Zhang Qin. The Influence of Negative Mood on Organizational Citizenship Behavior and Counterproductive Work Behavior: A Self-control Perspective[J]. , 2019, 31(12): 146-158.

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