How to Overcome Organizational Inertia in Projectized Transformation Scenario: An Action-based Research on Paths and Strategies

Abstract

Abstract:

During the process of projectization, bureaucratic organization encounters different inertias with unique characteristics. The success of projectized transformation lies in overcoming bureaucratic inertias effectively, promoting transformation process and improving adaptability and flexibility. This study conducts an action-based research into six stages of DXS Co. Limited. The results indicate that during the process of project transformation, overcoming the organizational inertias formed in bureaucracy-managing mode is a 3-stage dynamic interaction process that reflects the characteristics and inner links of different inertias. We find the three stages are centered around the conversion of cognitive inertia, based on the adjustment of structural inertia, characterized by the renovation of behavioral inertia and run through by the shaping of new culture. In each stage, overcoming strategies, including organization learning, process restricting, communication and participation, multi-incentive mechanism and cultural cultivation, cloud be taken to overcome inertia and divided into two kinds, namely knowledge acquisition activities and high-level support and guide activities. These two kinds support and promote each other. The conclusions, based on both theory and practice, deepen the study of overcoming organizational inertia from the perspective of process, and examine and support some of the existing theoretical results. The conclusions also provide more targeted and effective instructions for enterprises in projectized transformation.

Key words: organizational inertia overcoming, project change, action research

Zhu Fangwei, Song Haoyang, Wang Peng. How to Overcome Organizational Inertia in Projectized Transformation Scenario: An Action-based Research on Paths and Strategies[J]. , 2018, 30(8): 208-223.

References

[1] 朱方伟,宋琳. 项目驱动型企业的组织管理环境构建研究[J]. 管理学报, 2012,9(5):671-677
[2] Huang H., Lai M., Lin L., et al. Overcoming Organizational Inertia to Strengthen Business Model Innovation:An Open Innovation Perspective[J]. Journal of Organizational Change Management, 2013,26(6):977-1002
[3] Mishra S. S., Saji K. B. Moderating Roles of Organizational Inertia and Project Duration in the NPD Process:An Empirical Investigation[J]. Journal of Product & Brand Management, 2013,85(22):9-16
[4] 芮明杰,任红波,李鑫. 基于惯例变异的战略变革过程研究[J]. 管理学报, 2005,2(6):654-659
[5] Nedzinskas Š., Baršauskas P., Pundzien A. Dynamic Capabilities and Organizational Inertia Interaction in Volatile Environment[D]. ISM University of Management and Economics,Doctoral Dissertation, 2014
[6] Chen C. Revisiting Organizational Age, Inertia, and Adaptability:Developing and Testing a Multi-stage Model in the Nonprofit Sector[J]. Journal of Organizational Change Management, 2014,27(2):251-272
[7] Besson P., Rowe F. Strategizing Information Systems-enabled Organizational Transformation:A Transdisciplinary Review and New Directions[J]. The Journal of Strategic Information Systems, 2012,21(2):103-124
[8] Achilles A. A., Arthur G. B., 陈福军,等. 组织变革:20世纪90年代的理论与研究综述[J]. 管理世界, 2010,(10):158-166
[9] 高静美,陈甫. 组织变革知识体系社会建构的认知鸿沟——基于本土中层管理者DPH模型的实证检验[J]. 管理世界, 2013,(2):107-124
[10] 侯剑华,柏丹. 战略性新兴技术研究导论[M]. 北京:科学出版社, 2016
[11] Haag S. Organizational Inertia as Barrier to Firms' IT Adoption-Multidimensional Scale Development and Validation[C]. Savannah:Twentieth Americas Conference on Information Systems, 2014
[12] Hung D. Sustained Competitive Advantage and Organizational Inertia:The Cost Perspective of Knowledge Management[J]. Journal of the Knowledge Economy, 2015,6(4):769-789
[13] 姜春林,张立伟,谷丽. 组织惯性的形成及其对我国民营企业转型的影响[J]. 科技管理研究, 2014,(20):108-112
[14] 王龙伟,李垣,王刊良. 组织惯性的动因与管理研究[J]. 预测, 2004,23(6):2009
[15] Nedzinskas Š., Pundzien A., Buo?iūt-Rafanavi ?ien S., et al. The Impact of Dynamic Capabilities on SME Performance in a Volatile Environment as Moderated by Organizational Inertia[J]. Baltic Journal of Management, 2013,8(4):376-396
[16] 孟范祥. 组织惯性对企业组织变革影响机理及系统动力学模型研究[D]. 北京交通大学博士学位论文, 2010
[17] Iraman E., Ryu S. The Effect of Instutuional, Demographic, and Organizational Inertia on Tax Compliance:Evidence from Dki Jakarta Province[D]. Universitas Gadjah Mada,Doctoral Dissertation, 2013
[18] Näslund L., Pemer F. The Appropriated Language:Dominant Stories as A Source of Organizational Inertia[J]. Human Relations, 2012,65(1):89-110
[19] Boyer M., Robert J. Organizational Inertia and Dynamic Incentives[J]. Journal of Economic Behavior & Organization, 2006,59(3):324-348
[20] Cohendet P., Llerena P. Routines and Incentives:The Role of Communities in the Firm[J]. Industrial and Corporate Change, 2003,12(2):271-297
[21] 林忠,郑世林,夏福斌,等. 组织变革中工作压力的形成机理:基于国有企业样本的实证研究[J]. 中国软科学, 2016,(3):84-95
[22] 刘云,石金涛. 组织创新气氛对员工创新行为的影响过程研究——基于心理授权的中介效应分析[J]. 中国软科学, 2010,(3):133-144
[23] Michel A., By R. T., Burnes B. The Limitations of Dispositional Resistance in Relation to Organizational Change[J]. Management Decision, 2013,187(51):761-780
[24] 汪克夷,冯海龙. 组织学习, 惯性演化与企业战略变革[J]. 经济经纬, 2009,(5):92-95
[25] 曾贱吉,欧晓明. 组织变革认知对企业员工工作态度的影响及其作用机制[J]. 企业经济, 2015,(4):97-103
[26] 王辉,张文慧,忻榕,等. 战略型领导行为与组织经营效果:组织文化的中介作用[J]. 管理世界, 2011,(9):93-99
[27] 赵娅,付春香. 组织变革中的组织惯性研究:价值链模型的构建与应用[J]. 企业经济, 2016,(1):117-121
[28] Beck A. T., Haigh E. A. Advances in Cognitive Theory and Therapy:The Generic Cognitive Model[J]. Annual Review of Clinical Psychology, 2014,(10):1-24
[29] Sull D. N. Why Good Companies Go Bad[J]. Financial Times, 2005,3(4):42-52
[30] Gilbert C. G. Unbundling the Structure of Inertia:Resource Versus Routine Rigidity[J]. Academy of Management Journal, 2005,48(5):741-763
[31] Hannan M. T., Freeman J. Structural Inertia and Organizational Change[J]. American Sociological Review, 1984,49(2):149-164
[32] Crossan M. M., Lane H. W., White R. E. An Organizational Learning Framework:From Intuition to Institution[J]. Academy of Management Review, 1999,24(3):522-537
[33] 王冬冬. 战略变革中的核心刚性研究——以柯达公司为例[J]. 科学学与科学技术管理, 2013,34(5):97-105
[34] 韩立丰,王重鸣. 基于创业视角的组织变革与市场过程研究[J]. 南开管理评论, 2011,14(5):74-82
[35] 王凤彬. 科层组织中的异层级化趋向——基于宝钢集团公司管理体制的案例研究[J]. 管理世界, 2009,(2):101-122
[36] 周翔,王艳辉,苏郁锋,等. 以"协同型学习顺序"破解地方国有企业改革困境——基于N公司的案例研究[J]. 管理案例研究与评论, 2015,8(6):539-554
[37] 戚安邦,官明郎. 定制化企业的项目导向型组织成熟度提升方法研究[J]. 项目管理技术, 2012,10(5):41-45
[38] 丁荣贵,邹祖烨,王强,等. 领导干部需要具备现代项目管理的理念和知识[J]. 中国软科学, 2014,(4):83-91
[39] Bandura A. Social Cognitive Theory:An AgenticPerspective[J]. Annual Review of Psychology, 2001,52(1):1-26
[40] Holcomb T. R. I. R. D. H. Architecture of Entrepreneurial Learning:Exploring the Link among Heuristics, Knowledge, and Action[J]. Entrepreneurship Theory and Practice, 2009,33(1):167-192
[41] 周浩,龙立荣. 基于自我效能感调节作用的工作不安全感对建言行为的影响研究[J]. 管理学报, 2013,10(11):1604-1610
[42] 刘中艳,谭玲. 国有中小型企业组织变革阻力分析及应对策略——以某军工企业为例[J]. 湖南工业大学学报(社会科学版), 2014,19(6):33-38
[43] 邵真,冯玉强,王铁男. 变革型领导风格对企业信息系统学习的作用机制研究——组织学习型文化的中介作用[J]. 管理评论, 2015,27(11):140-150
[44] 刘家国,施高伟,赵金楼. 企业ERP关键实施活动的强化机制[J]. 管理评论, 2013,25(5):72-81
[45] 桑强. 以流程再造为中心的组织变革模式[J]. 管理科学, 2004,17(2):7-11
[46] 高展军,李垣. 组织惯例及其演进研究[J]. 科研管理, 2007,28(3):142-147
[47] 刘景江,邹慧敏. 变革型领导和心理授权对员工创造力的影响[J]. 科研管理, 2013,34(3):68-74
[48] 徐萌,蔡莉. 新企业组织学习对惯例的影响研究——组织结构的调节作用[J]. 管理科学, 2016,29(6):93-105
[49] 李作战. 从组织变革的模式选择看组织变革的阻力及其克服[J]. 现代管理科学, 2007,(6):45-46
[50] Baskerville R. L., Wood-Harper A. T. A Critical Perspective on Action Research as a Method for Information Systems Research[J]. Journal of Information Technology, 2016,11(3):235-246
[51] 张延林,冉佳森,肖静华,等. 综合型IT与业务战略匹配的行动研究[J]. 管理学报, 2013,10(11):1702-1709
[52] O Sullivan G., Hocking C., Spence D. Action Research:Changing History for People Living with Dementia in New Zealand[J]. Action Research, 2014,12(1):19-35
[53] 肖静华,谢康,冉佳森. 缺乏IT认知情境下企业如何进行IT规划——通过嵌入式行动研究实现战略匹配的过程和方法[J]. 管理世界, 2013,(6):138-152
[54] 赵亚普,张文红. 我国制造企业服务转型的挑战及对策:惰性理论视角[J]. 科学学与科学技术管理, 2012,33(4):129-135
[55] 万晓榆,金振宇,古志辉,等. 企业战略变革为何步履艰难?——基于"认知-行为"视角的企业战略变革案例研究[J]. 科学学与科学技术管理, 2011,32(12):123-131
[56] Davenport T. H. Process Innovation:Reengineering Work through Information Technology[M]. Brighton:Harvard Business Press, 2013
[57] Brill J. M., Bishop M. J., Walker A. E. The Competencies and Characteristics Required of An Effective Project Manager:A web-based Delphi Study[J]. Educational Technology Research and Development, 2006,54(2):115-140
[58] Biedenbach T., Derholm A. S. The Chanllenge of Organizing Change in Hypercompetitive Industries:A Literature Review[J]. Journal of Change Management, 2008,2(8):123-145
[59] Briscoe F., Tsai W. Overcoming Relational Inertia How Organizational Members Respond to Acquisition Events in a Law Firm[J]. Administrative Science Quarterly, 2011,56(3):408-440
[60] 束军意. 论创新管理视角下的"企业创新文化建设"[J]. 科学学与科学技术管理, 2010,31(10):108-111
[61] 刘海建,周小虎,龙静. 组织结构惯性、战略变革与企业绩效的关系:基于动态演化视角的实证研究[J]. 管理评论, 2009,21(11):92-100
[62] 王娅男. 组织学习对组织变革的影响研究[D]. 广西大学硕士学位论文, 2014
[63] 潘安成,王伟. 管理层知识结构与组织变革的互动机理研究——以结构化为视角[J]. 科研管理, 2011,32(8):84-89
[64] 张婕,樊耘,张旭. 组织变革中的情绪唤起及其影响机制研究[J]. 管理评论, 2016,28(3):126-138