Error Aversion and Group Performance: A Multilevel Chain Mediating Model

Abstract

Abstract:

Error aversion climate can lead to negative mentality in a group, but it can also arouse employees' efforts to avoid errors. Does error aversion climate (including error strain and covering up errors) in a group really have effects on group performance? What is the possible mechanism undermining them then? In response to the above research questions, we propose a multilevel model to explore how error aversion climate affect group performance, examining the chained mediating role of voice role identity and prohibitive voice which are at the individual level. We collect data using the paired questionnaires and get data from 130 supervisors and 429 subordinates to test the hypotheses. Multilevel structural equation modeling is used to analyze top-down relationship between error aversion climate and individual voice role identity, relationship between employees' voice role identity and employees' prohibitive voice within the same level and bottom-up relationship between employees' prohibitive voice and group performance. The empirical results show that (1) error strain is positively related to voice role identity; (2) voice role identity is positively related to prohibitive voice; (3) prohibitive voice is positively related to group performance; and (4) the indirect relationship between error strain and group performance is sequentially transmitted through voice role identity and prohibitive voice.

Key words: error aversion climate, error strain, covering up errors, voice role identity, prohibitive voice, group performance

Zhang Ruoyong, Zhang Liuliu, Wang Haizhen. Error Aversion and Group Performance: A Multilevel Chain Mediating Model[J]. , 2017, 29(4): 143-153.

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