›› 2016, Vol. 28 ›› Issue (3): 126-138.

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The Arousal and Influencing Mechanism of Emotion in Organizational Change

Zhang Jie1,2, Fan Yun2,3, Zhang Xu1,3   

  1. 1. Experiment Center for the Teaching of Management Education, Xi'an Jiaotong University(Demo-Center at State Level for Experiment Teaching), Xi'an 710049;
    2. The Key Lab of the Ministry of Education for Process Control & Efficiency Engineering, Xi'an 710049;
    3. The School of Management, Xi'an Jiaotong University, Xi'an 710049
  • Received:2013-11-26 Online:2016-03-28 Published:2016-03-31

Abstract:

This paper analyses how employees' emotion is aroused and how the aroused emotion affect their work motivation and work behavior. We identify a set of direct and indirect paths through which employees' emotion aroused by the key events in organizational change affect their autonomy motivations and control motivations, then affect employees' behavior——active support, passive support, active resistance, passive resistance. First, employees' emotion may be aroused by key work events during organizational change, emotions may influence motivation indirectly by employees' cognitive evaluations on organizational change. Second, emotions may affect motivation directly and then motivation influences behaviors. Besides emotion may directly influence employees' behavior during organizational change.

Key words: organizational change, employees' emotion, work motivation, change resistance