领导宽恕与员工工作绩效的曲线关系:员工尽责性与程序公平的调节作用

摘要/Abstract

摘要：

社会交换理论和强化理论对领导宽恕与员工工作绩效的关系做出了截然相反的预测,为了澄清这种研究结果的不一致,本研究考察了领导宽恕对员工工作绩效倒U形影响的可能性,并探讨了员工的尽责性与程序公平对上述关系的调节作用。本研究采用问卷调查法,以48名直接主管和278名员工的配对数据为样本,运用多层线性模型进行统计分析。跨层次分析结果表明:(1)员工尽责性对领导宽恕与员工工作绩效的倒U形关系具有调节作用。员工尽责性越高,领导宽恕对员工工作绩效的倒U形影响越小;(2)员工尽责性对领导宽恕与员工工作绩效倒U形关系的调节作用受程序公平制约。程序公平感越高,员工尽责性对领导宽恕与员工工作绩效倒U形关系的调节作用越弱。

关键词: 领导宽恕, 工作绩效, 尽责性, 程序公平

Abstract:

For the relation between leader's forgiveness and job performance, social exchange theory and reinforcement theory reach their respective conclusions which are opposite to each other. In order to address the inconsistent findings, this research examines the possibility of a curvilinear relation between leader's forgiveness and job performance, and the moderating effects of conscientiousness and procedural justice. The results of hierarchical linear model reveal that the inverted U-shaped relation between leader's forgiveness and job performance is not significant, while employees' conscientiousness plays a moderating role in the relation. Employees' conscientiousness weakens the inverted U-shaped relation between leader's forgiveness and job performance, such that the inverted U-shaped relation is stronger for employees with low conscientiousness than for employees with high conscientiousness. In addition, HLM results also show that the three-way interaction involving quadratic leader's forgiveness, conscientiousness, and procedural justice is significant, such that the negative moderating role of conscientiousness on the inverted U-shaped relation between leader's forgiveness and job performance is stronger for employees with low procedural justice than for employees with high procedural justice.

Key words: leader's forgiveness, job performance, conscientiousness, procedural justice

张军伟, 龙立荣. 领导宽恕与员工工作绩效的曲线关系:员工尽责性与程序公平的调节作用[J]. , 2016, 28(4): 134-144.

Zhang Junwei, Long Lirong. The Curvilinear Relation between Leader's Forgiveness and Job Performance: Moderating Effects of Conscientiousness and Procedural Justice[J]. , 2016, 28(4): 134-144.

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