“至关重要”如何促进“精进不休”？——事件关键性对员工工作绩效的影响机制研究

管理评论 ›› 2022, Vol. 34 ›› Issue (9): 232-242.

• 组织行为与人力资源管理 • 上一篇下一篇

“至关重要”如何促进“精进不休”？——事件关键性对员工工作绩效的影响机制研究

李永芳¹, 吕慧², 宋琪², 陈扬²

1. 西华大学管理学院, 成都 610039;
2. 西南财经大学工商管理学院, 成都 611130

收稿日期:2019-06-19 出版日期:2022-09-28 发布日期:2022-10-28
通讯作者: 宋琪(通讯作者),西南财经大学工商管理学院讲师,硕士生导师,博士
作者简介:李永芳,西华大学管理学院讲师,博士;吕慧,西南财经大学工商管理学院博士研究生;陈扬,西南财经大学工商管理学院教授,博士生导师,博士。
基金资助:
国家自然科学基金项目(71502142；71672148)；中央高校青年教师成长项目(JBK2201025)。

How does “Criticality” Spur “Improvement”?——Examining the Influence of Event Criticality on Employee Job Performance

Li Yongfang¹, Lv Hui², Song Qi², Chen Yang²

1. School of Management, Xihua University, Chengdu 610039;
2. School of Business Administration, Southwestern University of Finance and Economics, Chengdu 611130

Received:2019-06-19 Online:2022-09-28 Published:2022-10-28

摘要/Abstract

摘要： 现有关于员工工作绩效前因变量的研究大多关注了个体、组织和环境中相对稳定的特征因素，很少关注员工所经历的动态事件对员工工作绩效的影响。基于事件系统理论，本文从员工所经历的非负面事件的角度，实证分析了员工感知的事件关键性对员工工作绩效的影响及其作用机理。通过对服务行业188名员工和58名团队主管配对数据的实证分析，本文发现：事件关键性通过正向影响员工主动行为，进而提升员工工作绩效；正念正向调节事件关键性和员工主动行为之间的关系。这一研究结果从理论上丰富了事件和员工工作绩效的相关研究，实践上对企业提高员工工作绩效具有重要启示作用。

关键词: 事件关键性, 员工主动行为, 正念, 员工工作绩效, 事件系统理论

Abstract: Existing researches have well documented a variety of contextual antecedents of employee job performance. Yet few of them have examined when and how critical happenings in workplace impact employee job performance. Based on event system theory, we propose a theoretical model that links event criticality with employee’s job performance. With a sample of 188 service employees from 58 teams in China, we find that event criticality is positively related to employees’ proactive work behaviors and in turn their job performance. In addition, employee mindfulness amplifies the positive impact of event criticality on proactive work behavior. In doing so, our research provides new theoretical insights into existing researches by exploring the impact of event criticality on employee’s job performance. In addition, our study provides constructive guidance for managers to improve employee job performance.

Key words: event criticality, proactive work behavior, mindfulness, employee job performance, event system theory

李永芳, 吕慧, 宋琪, 陈扬. “至关重要”如何促进“精进不休”？——事件关键性对员工工作绩效的影响机制研究[J]. 管理评论, 2022, 34(9): 232-242.

Li Yongfang, Lv Hui, Song Qi, Chen Yang. How does “Criticality” Spur “Improvement”?——Examining the Influence of Event Criticality on Employee Job Performance[J]. Management Review, 2022, 34(9): 232-242.

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“至关重要”如何促进“精进不休”？——事件关键性对员工工作绩效的影响机制研究

How does “Criticality” Spur “Improvement”?——Examining the Influence of Event Criticality on Employee Job Performance

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