再职型新员工社会价值肯定感的组织间传递及对知识领地行为的影响

摘要/Abstract

摘要： 在员工跨组织流动日益常态化的情境下，如何对再职型新员工实施组织社会化管理使其参与知识共享非常值得研究。虽然已有研究注意到了再职型新员工的身份特殊性，但对于其在旧组织中取得的组织社会化成果与新组织的联系缺乏研究。本文基于模拟实验数据与统计调研数据，分别采用方差分析和回归分析的方法探索了社会价值肯定感在新旧组织中的传递过程，以及对新组织社会价值肯定的感知影响知识领地行为的机制。研究发现，组织间接触可促进再职型新员工在新组织中获得社会价值肯定感，其获得的社会价值肯定感通过组织社会化与心理安全感的链式中介负向影响其知识领地行为。研究结果丰富了组织社会化理论，拓展了资源保存理论在组织社会化和知识领地行为中的应用，为相关组织对再职型新员工的管理实践提供了有益的启示。

关键词: 再职型新员工, 社会价值肯定, 知识领地行为, 组织社会化, 心理安全感

Abstract: It is worth studying how to encourage re-employed newcomers to contribute their heterogeneous knowledge by implementing organizational socialization management in the context of increasingly normalized employee cross-organization mobility. Based on simulated experimental data and statistical survey data, this paper uses variance and regression analysis methods to explore the transmission process of social worth affirmation in new and old organizations, as well as the mechanism of how the perception of social worth affirmation in new organizations affects intellectual territorial behavior. It is found that inter-organization contact helps re-employed newcomers gain a sense of social worth affirmation in the new organization, and the sense of social worth affirmation negatively affects their intellectual territorial behavior through the chain mediation of organizational socialization and psychological security. The results enrich the theory of organizational socialization, expand the application of resource conservation theory in organizational socialization and intellectual territorial behavior, and provide useful insights for relevant organizations to manage re-employed newcomers as well.

Key words: re-employed newcomers, social worth affirmation, intellectual territorial behavior, organizational socialization, psychological safety

杨皎平, 刘俊杰, 王淑君. 再职型新员工社会价值肯定感的组织间传递及对知识领地行为的影响[J]. 管理评论, 2024, 36(11): 181-193.

Yang Jiaoping, Liu Junjie, Wang Shujun. The Cross-organization Transmission of Re-employed Newcomers' Social Worth Affirmation Sense and Its Impact on Intellectual Territorial Behavior[J]. Management Review, 2024, 36(11): 181-193.

参考文献

[1] Schein E. H. Organizational Socialization and the Profession of Management[J]. Organizational Influence Processes, 2003,36(3):283-294
[2] 何辉,黄月. 组织社会化策略与新员工工作适应研究[J]. 管理学报, 2015,12(10):1457-1464 He H., Huang Y. How Organizational Socialization Tactics Affects Millennial Newcomer Adjustment: A Moderating Effect of Proactive Behavior and Newcomer Identity[J]. Chinese Journal of Management, 2015,12(10):1457-1464
[3] 张明玉,刘攀,武文,等. 同事嘲讽式幽默对新员工组织社会化结果的影响研究[J]. 管理评论, 2020,32(9):182-192 Zhang M. Y., Liu P., Wu W., et al. The Effects of Coworkers’ Aggressive Humor on Newcomers’ Organizational Socialization Outcomes[J]. Management Review, 2020,32(9):182-192
[4] 杨皎平,王淑君. 要提好汉当年勇:再职型新员工社会价值肯定感的形成及对主动担责行为的影响[J]. 中国人力资源开发, 2022,39(8):26-42 Yang J. P., Wang S. J. The Past Glories of Heroes should Be Mentioned: The Formation of Social Value Affirmation of Newcomer of Re-employment and Its Impact on Taking Charge Behavior[J]. Human Resources Development of China, 2022,39(8):26-42
[5] 郭梦瑶,张丽华,朱嫣婷. 领地性对员工创新行为的影响机制——以知识隐藏和不信任为连续中介[J]. 经济管理, 2020,42(5):88-102 Guo M. Y., Zhang L. H., Zhu Y. T. The Impact of Territoriality on Employee Innovative Behavior[J]. Business and Management Journal, 2020,42(5):88-102
[6] 高天茹,贺爱忠. 职场排斥对知识隐藏的影响机理研究:一个被调节的链式中介模型[J]. 南开管理评论, 2019,22(3):15-27 Gao T. R., He A. Z. The Influence Mechanism between Workplace Ostracism and Knowledge Hiding: A Moderated Chain Mediation Model[J]. Nankai Business Review, 2019,22(3):15-27
[7] Lee Cunningham J., Gino F., Cable D. M., et al. Seeing Oneself as a Valued Contributor: Social Worth Affirmation Improves Team Information Sharing[J]. Academy of Management Journal, 2021,64(6):1816-1841
[8] Xu Z., Li X. Knowledge Territorial Behavior Congruence and Innovation Process: The Moderating Role of Team Territorial Climate[J]. Journal of Knowledge Management, 2022,26(1):192-208
[9] Ellis A. M., Nifadkar S. S., Bauer T. N., et al. Newcomer Adjustment: Examining the Role of Managers’ Perception of New-comer Proactive Behavior during Organizational Socialization[J]. Journal of Applied Psychology, 2017,102(6):993-1001
[10] Jiang T., Chen Z., Sedikides C. Self-concept Clarity Lays the Foundation for Self-continuity: The Restorative Function of Autobiographical Memory[J]. Journal of Personality and Social Psychology, 2020,119(4):945-959
[11] 赵晨,高中华. 组织社会化交互视角下新员工政治自我效能的动态演化及作用机制[J]. 心理科学进展, 2017,25(9):1456-1468 Zhao C., Gao Z. H. The Dynamic Evolution and Mechanism of Newcomer’s Political Self-efficacy: An Interactionist Perspective of Organizational Socialization[J]. Advances in Psychological Science, 2017,25(9):1456-1468
[12] Van Iddekinge C. H., Arnold J. D., Frieder R. E., et al. A Meta-analysis of the Criterion-related Validity of Prehire Work Experience[J]. Personnel Psychology, 2019,72(4):571-598
[13] Delizonna L. High-performing Teams Need Psychological Safety. Here’s How to Create It[J]. Harvard Business Review, 2017,24(2):2-5
[14] Morandin G., Russo M., Bergami M. Imagining the Newcomer-Supervisor Relationship: Future Relational Self in the Workplace[J]. Human Resource Management Journal, 2021,31(4):1010-1024
[15] Cohen G. L., Sherman D. K. The Psychology of Change: Self-affirmation and Social Psychological Intervention[J]. Annual Review of Psychology, 2014,65(1):333-371
[16] 黎晓娜,李晓华,王璇,等. 初中生班级关系对其坚毅品质养成的影响:自我价值感的中介作用[J]. 教育研究与实验, 2020,(1):92-96 Li X. N., Li X. H., Wang X., et al. The Influence of Class Relationships on the Development of Resilience among Middle School Students: The Mediating Role of Self-worth[J]. Educational Research and Experiment, 2020,(1):92-96
[17] Brown G., Robinson L. Territoriality in Organizations[J]. Academy of Management Review, 2005,30(3):577-594
[18] Korte R., Brunhaver S., Zehr S. M. The Socialization of STEM Professionals into STEM Careers: A Study of Newly Hired Engineers[J]. Advances in Developing Human Resources, 2019,21(1):92-113
[19] 段锦云,杨静,朱月龙. 资源保存理论:内容、理论比较及研究展望[J]. 心理研究, 2020,13(1):49-57 Duan J. Y., Yang J., Zhu Y. L. Conservation of Resources Theory: Content, Theoretical Comparisons and Prospects[J]. Psychological Research, 2020,13(1):49-57
[20] Bauer T. N., Erdogan B., Caughlin D., et al. Jump-starting the Socialization Experience: The Longitudinal Role of Day 1 Newcomer Resources on Adjustment[J]. Journal of Management, 2021,47(8):2226-2261
[21] 李从容,张生太. 信息寻找行为对组织社会化影响研究——基于知识型新员工观点[J]. 科研管理, 2011,32(4):106-112 Li C. R.， Zhang S. T. The Impact of Information Seeking Behavior on Organizational Socialization: Based on the Perspective of Knowledge Newcomers[J]. Science Research Management, 2011,32(4):106-112
[22] 吴士健,孙专专,权英. 中庸思维对知识隐藏与员工创造力的影响机制研究[J]. 管理学报, 2020,17(4):527-535 Wu S. J., Sun Z. Z., Quan Y. Impact Mechanism of Zhong-Yong Thinking on Knowledge Hiding and Employees’ Creativity[J]. Chinese Journal of Management, 2020,17(4):527-535
[23] 崔祥民,杨东涛,刘彩生. 群际接触、角色认同与大学生创业意向关系研究[J]. 中国科技论坛, 2016,(9):128-134 Cui X. M., Yang D. T., Liu C. S. Research on the Relationship between Intergroup Contact, Role Identity and Entrepreneurial Intention of Graduate Students[J]. Forum on Science and Technology in China, 2016,(9):128-134
[24] Lee J. Y. H., Saunders C., Panteli N., et al. Managing Information Sharing: Interorganizational Communication in Collaborations with Competitors[J]. Information and Organization, 2021,31(2):100354
[25] Carboni I., Cross R., Edmondson A. C. No Team Is an Island: How Leaders Shape Networked Ecosystems for Team Success[J]. California Management Review, 2021,64(1):5-28
[26] 孙博,刘善仕,姜军辉. 社会网络视角下组织间人才流动研究:相关概念、整合框架与未来展望[J]. 科技进步与对策, 2020,37(12):154-160 Sun B.， Liu S. S., Jiang J. H. Inter-organizational Talent Flow from the Perspective of Social Networks: Related Concept, Integration Model and Research Prospects[J]. Science & Technology Progress and Policy, 2020,37(12):154-160
[27] 艾娟. 扩展群际接触:观点、机制与展望[J]. 心理科学进展, 2016,24(5):836-843 Ai J. Extended Inter-group Contact: Viewpoints, Mechanisms and Future Researches[J]. Advances in Psychological Science, 2016,24(5):836-843
[28] Weisman H., Wu C. H., Yoshikawa K., et al. Antecedents of Organizational Identification: A Review and Agenda for Future Research[J]. Journal of Management, 2023,49(6):2030-2061
[29] Luthans K. Recognition: A Powerful, but Often Overlooked, Leadership Tool to Improve Employee Performance[J]. Journal of Leadership Studies, 2020,7(1):31-39
[30] 李燕萍,徐嘉. 新生代员工:心理和行为特征对组织社会化的影响[J]. 经济管理, 2013,35(4):61-70 Li Y. P., Xu J. How do Millennial Generation’s Unique Psychological Need and Proactive Behavior Enhancement Exert an Influence on Organizational Socialization[J]. Business and Management Journal, 2013,35(4):61-70
[31] Darvishmotevali M., Ali F. Job Insecurity, Subjective Well-being and Job Performance: The Moderating Role of Psychological Capital[J]. International Journal of Hospitality Management, 2020,87(5):1-10
[32] Sherf E. N., Parke M. R., Isaakyan S. Distinguishing Voice and Silence at Work: Unique Relationships with Perceived Impact, Psychological Safety, and Burnout[J]. Academy of Management Journal, 2021,64(1):114-148
[33] 闫嘉妮,马君. 千金买骨的情怀:平庸同伴的存在对个体创造力的影响——心理安全与组织态度的联合作用[J]. 管理工程学报, 2021,5(1):1-12 Yan J. N., Ma J. “Spend a Thousand Pieces of Gold for the Bones of the Horse”: Motivated Poor Performers，Psychological Safety, Organizational Response, and Creativity[J]. Journal of Industrial Engineering/Engineering Management, 2021,5(1):1-12
[34] 杨陈,唐明凤. 竞争氛围感知对员工知识隐藏行为的影响机制[J]. 科技进步与对策, 2018,35(17):131-138 Yang C., Tang M. F. Influencing Mechanism of Perceived Competitive Climate on Employees’ Knowledge Hiding[J]. Science & Technology Progress and Policy, 2018,35(17):131-138
[35] 王鹏,朱方伟,宋昊阳,等. 人际信任与知识隐藏行为:个人声誉关注与不确定性感知的联合调节[J]. 管理评论, 2019,31(1):155-170 Wang P., Zhu F. W., Song H. Y., et al. Interpersonal Trust and Knowledge Hiding Behavior: The Joint Moderating Effects of the Personal Reputation Concern and Perceived Uncertainty[J]. Management Review, 2019,31(1):155-170
[36] D’Arcy J., Lowry P. B. Cognitive-affective Drivers of Employees’ Daily Compliance with Information Security Policies: A Multilevel, Longitudinal Study[J]. Information Systems Journal, 2019,29(1):43-69
[37] Grant A. M. The Significance of Task Significance: Job Performance Effects, Relational Mechanisms, and Boundary Conditions[J]. Journal of Applied Psychology, 2008,93(1):108-124
[38] 李小山,徐宁,张建新,等. 本土化人格特征与知识分享行为的关系探讨——自我效能感和社会价值的中介作用[J]. 心理学探新, 2015,35(2):153-158 Li X. S., Xu N., Zhang J. X., et al. Indigenous Personality and Knowledge Sharing Behavior: The Mediator Role of Self-efficacy and Social Value[J]. Psychological Exploration, 2015,35(2):153-158
[39] 肖薇,罗瑾琏,李成彦,等. 共享经济中的嵌入理性:众包社区嵌入性对创意领地行为影响机制研究[J]. 科技进步与对策, 2019,36(24):8-17 Xiao W., Luo J. L., Li C. Y., et al. Embedded Rationality in Share Economy: A Study on the Impact of Crowdsourcing Community Embeddedness on Creative Territory Behavior[J]. Science & Technology Progress and Policy, 2019,36(24):8-17
[40] 陈明,于桂兰. 破坏型领导:何时危害性更大——关系取向及工具性对破坏型领导与强制性公民行为的调节作用[J]. 南开管理评论, 2013,16(4):13-23 Chen M., Yu G. L. The Contingent Effects of Abusive Supervision on Compulsory Citizenship Behavior: A Study of Moderators[J]. Nankai Business Review, 2013,16(4):13-23