管理评论 ›› 2023, Vol. 35 ›› Issue (3): 172-182.

• 市场营销 • 上一篇    下一篇

考虑消费者配送时间敏感度的外卖平台盈利模式选择

侯泽敏, 綦勇, 李文龙   

  1. 东北大学工商管理学院, 沈阳 110169)
  • 收稿日期:2021-03-03 出版日期:2023-03-28 发布日期:2023-04-28
  • 通讯作者: 綦勇(通讯作者),东北大学工商管理学院教授,博士生导师,博士。
  • 作者简介:侯泽敏,东北大学工商管理学院博士后,博士;李文龙,东北大学工商管理学院硕士研究生。
  • 基金资助:
    国家自然科学基金项目(71972188);广东省自然科学基金项目(2018A030313862)。

Choice of Earning Modes of Takeaway Platforms with the Consideration of Consumers’ Delivery Time Sensitivity

Hou Zemin, Qi Yong, Li Wenlong   

  1. School of Business Administration, Northeastern University, Shenyang 110169
  • Received:2021-03-03 Online:2023-03-28 Published:2023-04-28

摘要: 平台盈利模式对平台竞争至关重要。本文在双边市场竞争模型中引入消费者配送时间敏感度,构建基于单边和双边收费策略下的接入费模式和两部制收费模式形成的四种盈利模式下的外卖平台、外卖商家和消费者博弈框架,揭示外卖平台最优盈利模式选择及临界条件。结果表明:外卖平台选择单边还是双边收费策略,取决于平台对商家的收费模式以及消费者市场竞争强度;外卖平台最优盈利模式取决于平台匹配能力、市场竞争强度、消费者配送时间敏感度、商家对消费者的网络外部性以及平台抽成比例。在平台匹配能力较弱且抽成比例较低时,单边收费策略下的接入费模式最优。在平台匹配能力较强或较弱但抽成比例较高时,若消费者市场竞争强度较高,单边收费策略下的两部制模式最优;若消费者市场竞争强度较低,双边收费策略下的两部制模式最优。

关键词: 配送时间, 双边市场, 盈利模式

Abstract: The quick development of Meituan platform shows that the earning modes becomes more and more important for platform competition. In this paper, we introduce consumers’ sensitivity to delivery time into the two-sided market competition model, and construct a game framework of takeaway platforms, merchants and consumers under four different earning modes, which are based on the access fee mode and two-part tariff mode under unilateral and bilateral charging strategies, respectively, to reveal the optimal earning mode selection and critical conditions of takeaway platforms. The results show that: 1) the choice between the unilateral strategy and the bilateral strategy depends on the earning modes and the competition degree of consumers; 2) the optimal earing mode of takeaway platforms depends on platdforms’ matching ability, market competition intensity, consumers’ delivery time sensitivity, network externalities and platforms’ commission percentage. When a platform’s matching ability is weak and commission percentage is low, the access fees mode under the unilateral strategy is the best for the platform. In contrary, when a platform’s matching ability is not so high or so low, commission percentage is high and the intensity of consumer competition is strong, the two-part tariff mode under the unilateral strategy is the best. When the intensity of consumer competition is weak, the two-part tariff mode under the bilateral strategy is the best.

Key words: delivery time, two-sided market, earning model