管理评论 ›› 2022, Vol. 34 ›› Issue (7): 236-245.

• 组织行为与人力资源管理 • 上一篇    下一篇

团队经验多样性与团队绩效——来自于制造业的证据

易思源1,2, 王辉3, 龚其国1, 安建华4   

  1. 1. 中国科学院大学经济与管理学院, 北京 100190;
    2. 重庆交通大学经济与管理学院, 重庆 400074;
    3. 重庆工商大学经济学院, 重庆 400060;
    4. 航天信息股份有限公司涿州分公司, 涿州 072750
  • 收稿日期:2020-12-21 出版日期:2022-07-28 发布日期:2022-08-19
  • 通讯作者: 龚其国(通讯作者),中国科学院大学经济与管理学院教授,博士生导师,博士;安建华,航天信息股份有限公司涿州分公司高级工程师。
  • 作者简介:易思源,中国科学院大学经济与管理学院博士研究生,重庆交通大学经济与管理学院讲师;王辉,重庆工商大学经济学院讲师。
  • 基金资助:
    重庆市社会科学规划项目(2021BS085)。

Team Experience Diversity and Team Performance——Evidence from the Manufacturing Industry

Yi Siyuan1,2, Wang Hui3, Gong Qiguo1, An Jianhua4   

  1. 1. School of Economics and Management, University of Chinese Academy of Sciences, Beijing 100190;
    2. School of Economics and Management, Chongqing Jiaotong University, Chongqing 400074;
    3. School of Economics, University of Chongqing Technology and Business, Chongqing 400060;
    4. Zhuozhou Branch of Aerospace Information Co., Ltd., Zhuozhou 072750
  • Received:2020-12-21 Online:2022-07-28 Published:2022-08-19

摘要: 生产任务和团队结构的改变将导致团队经验多样性变化,继而影响团队绩效。本文使用某车间2019年的生产团队数据,基于团队经验多样性考察社会互动对团队绩效的影响,并探究了不同时间窗内的团队经验多样性对团队绩效影响的差异。研究结果表明,短期内(7天)团队人际经验多样性对团队绩效考核得分(作业规范、作业品质和纪律)有显著正效应,中期内(15天)团队个人经验多样性对团队生产效率有显著正效应,且在30天内上述正效应随经验累积时间的增加而加强。此研究结论可考虑用于生产排班分析以提高团队绩效。

关键词: 团队人际经验多样性, 团队个人经验多样性, 团队绩效

Abstract: Changes in production tasks and team structure lead to changes in team experience diversity, which in turn affects team performance. This paper uses the production and performance appraisal data of a manufacturing company in 2019 to empirically study the impact of team experience diversity on team performance, or specifically, to examine the impact of social interaction on team performance based on team experience diversity. At the same time, the difference in the impact of team experience diversity on team performance in different time windows is explored. The main results of the research show that in the short term (7 days), team interpersonal diversity has a significant positive effect on team performance (in terms of compliance, quality and discipline). In the medium term (15 days), the team interpersonal diversity has a significant positive effect on team's productivity. Besides, the positive effect intensifies as the cumulative team experience increases within a 30-day period. This research conclusion can be used for production scheduling analysis to improve team performance.

Key words: team intrapersonal diversity, team interpersonal diversity, team performance