合同治理、信任的动态关系与项目管理绩效——建设项目情境下缔约全过程的整合分析视角

摘要/Abstract

摘要： 在建设工程复杂多变的情境中，项目治理需要合同治理及以信任为核心的关系治理的整合作用。然而，现有的整合治理机制研究大多集中于静态组合或从外部因素来解释两者的动态互补关系，对于二者交互作用的动态关系研究严重不足。为此，本研究提出缔约全过程整合框架：以合同缔约为节点，将合同治理划分为缔约阶段的合同条款设计与履约阶段的合同执行状态，与之对应的信任分别为初始信任及持续信任，据此构建合同治理与信任交互作用对项目管理绩效影响的理论模型。研究采用偏最小二乘法对收回的183份问卷进行分析，结果表明：合同缔约阶段，合同治理能有效提升项目管理绩效，且合同条款的明确性及适应性与初始信任之间是互补关系；合同履约阶段，持续信任能有效提升项目管理绩效，但合同履行的严格性与持续信任之间是替代关系。研究结果深化了整合治理机制内在交互作用的动态性研究，也为管理者在不同缔约阶段的治理策略选择提供了理论依据。

关键词: 建设项目情境, 合同治理, 初始信任, 持续信任, 项目管理绩效

Abstract: In the complicated and changing environment of construction project, project governance mainly depends on the integration of contract governance and relationship governance with trust as the core element. However, most of the existing researches about the integration governance mechanism focus on static combination or use external factors to explain the dynamic relationship between them, with little quantitative researches into the integration governance mechanism in the time dimension. In view of this, this study divides contract governance into pre-contract design and post-contract performance, which correspond respectively to initial trust and continuous trust. Based on the analysis of the existing literature, hypotheses of the relationship among contract governance, initial trust, continuous trust and project management performance are put forward and the conceptual model is constructed. The partial least squares method is used to analyze 183 collected questionnaires. The results show that: in the contracting stage, contract governance can effectively improve project management performance, and the clarity and adaptability of contract terms are complementary to initial trust; in the contract performance stage, continuous trust can effectively improve project management performance, and the rigor of contract performance and continuous trust have a substitutive relationship. These findings deepen the research on the dynamic mechanism of integrated governance, and provide theoretical basis for managers to choose right governance mechanism in different stages of construction project.

Key words: construction project, contract governance, initial trust, continuous trust, project management performance

严玲, 张思睿, 郑童. 合同治理、信任的动态关系与项目管理绩效——建设项目情境下缔约全过程的整合分析视角[J]. 管理评论, 2022, 34(4): 251-264.

Yan Ling, Zhang Sirui, Zheng Tong. Dynamic Relationship between Contract Governance, Trust and Project Management Performance: Integrated Analysis of the Whole Process about Construction Project[J]. Management Review, 2022, 34(4): 251-264.

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