上下级关系及下属传统性对工作投入和绩效的影响——被调节的中介效应模型

摘要/Abstract

摘要： 本研究采用社会交换理论,探讨企业员工与直属上司的上下级关系对其工作投入及工作绩效的影响,以及员工传统性的调节效应。192名企业员工两阶段问卷调查的数据,为研究假设的检验提供了充分证据:(1)和上司保持良好上下级关系的员工,工作投入程度更高,并通过工作投入的间接效应影响工作绩效。(2)下属的传统性调节上下级关系对工作投入的影响,当传统性较高时,上下级关系与工作投入正相关;当传统性较低时,上下级关系与工作投入之间不存在显著相关。(3)传统性调节上下级关系经由工作投入影响工作绩效的间接效应,只有在传统性较高时,该间接效应才显著。本研究对于上下级关系和传统性——反映中国传统文化特征的构念——两个领域均有理论贡献,结果可为企业的员工管理提供借鉴。

关键词: 上下级关系, 传统性, 工作绩效, 工作投入, 社会交换理论

Abstract: Drawing upon social exchange theory, the current study aims to reveal the effects of supervisor-subordinate guanxi on subordinate’s work engagement and job performance, and to explore the moderating role of subordinate’ s traditionality. Based on a two-wave survey data of 192 employees, results show that: (1) guanxi is positively related to subordinate’s work engagement, and enhances subordinate’s job performance through the indirect effect of work engagement; (2) subordinate’ s traditionality moderates the effects of guanxi on work engagement. Specifically, guanxi is positively and significantly associated with work engagement only when subordinate’s traditionality is high rather than low; and (3) a moderated mediation model is supported in such a manner that the indirect effect of guanxi on job performance via work engagement is significant only when traditionality is high rather than low. The current study contributes to the literature of supervisor-subordinate guanxi and traditionality, both of which reflect the characteristics of traditional Chinese values, and also provides guidance for employee management practices under Chinese organizational context.

Key words: supervisor-subordinate guanxi, traditionality, job performance, work engagement, social exchange theory

苏永发, 白新文, 明晓东. 上下级关系及下属传统性对工作投入和绩效的影响——被调节的中介效应模型[J]. 管理评论, 2022, 34(11): 193-205.

Su Yongfa, Bai Xinwen, Ming Xiaodong. Effects of Supervisor-Subordinate Guanxi and Subordinate’s Traditionality on Work Engagement and Job Performance: A Moderated Mediation Model[J]. Management Review, 2022, 34(11): 193-205.

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