障碍性压力源对员工反生产行为的影响:一项经验抽样的研究

摘要/Abstract

摘要： 压力对员工反生产行为（CWB）的影响是组织行为学领域的焦点议题。本研究基于资源守恒理论，采用经验抽样法获取10个测量日600份个体内时序数据，探究了障碍性压力源对CWB的影响机制。研究发现，每日的障碍性压力源对第二日的CWB—O和CWB—I具有正向影响。每日的情绪耗竭在每日的障碍性压力源与第二日的CWB-O和CWB—I之间起中介作用。学习会削弱障碍性压力源对情绪耗竭的正向影响，并调节每日情绪耗竭在每日障碍性压力源与第二日CWB—O和CWB—I的中介作用。而放松在此影响机制中的调节效应并没有达到显著水平。研究结果从时序滞后的视角拓展了压力与员工非伦理行为关系的理论成果，可以为组织干预在压力环境下的员工CWB提供有效的实践指导。

关键词: 障碍性压力源, 学习和放松, 情绪耗竭, 反生产行为, 经验抽样

Abstract: The impact of stress on employees' counterproductive behavior is a focus in the field of organizational behavior. Based on resources conservation theory, this study uses an experience sampling method to explore the impact of hindrance stressors on employees' counterproductive behavior (CWB). The study finds that daily hindrance stressors have a positive effect on CWB-O and CWB-I on the second day. Daily emotional exhaustion serves as an mediator between daily hindrance stress and CWB-O and CWB-I on the second day. Learning activities will weaken the positive effects of hindrance stressors on emotional exhaustion, and moderate the daily mediation of daily emotional exhaustion on daily hindrance stress and the CWB-O and CWB-I on the second day. However, the moderating effects of relaxation activities in this mechanism have not reached significant levels. The research results expand the theoretical results of the relationship between stress and non-ethical behavior of employees from the perspective of time lag, and can provide effective practical guidance for organizations to reduce employees' counterproductive behavior under stressful circumstances.

Key words: hindrance stressors, learning activities and relaxation activities, emotional exhaustion, counterproductive behavior, experience sampling

张志鑫, 梁阜. 障碍性压力源对员工反生产行为的影响:一项经验抽样的研究[J]. 管理评论, 2021, 33(9): 224-236.

Zhang Zhixin, Liang Fu. The Mechanism of the Influence of Hindrance Stressors on Employees' Counterproductive Work Behaviors: An Experience Sampling Study[J]. Management Review, 2021, 33(9): 224-236.

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