组织因素对重大工程项目绩效影响研究

摘要/Abstract

摘要： 组织管理旨在协调利益相关者关系，实现参与各方的紧密配合，对于提升重大工程项目绩效至关重要。基于组织管理视角分析驱动重大工程项目绩效提升的原因，通过梳理文献识别重大工程项目的6个组织因素，选取35个重大工程项目作为研究案例并通过半结构访谈与焦点小组访谈收集案例数据，应用基于清晰集的定性比较分析法（csQCA）对案例进行组合因素分析与一致性和覆盖率分析。研究结果表明，组织因素对项目绩效的影响不是通过单因素实现，而是通过组合因素实现；“正式沟通机制+友好人际关系+公平利益分配+团队协作与组织集成”与“信任+友好人际关系+公平利益分配+团队协作与组织集成”两个组合因素促进项目绩效显著提升。友好人际关系、公平利益分配、团队协作与组织集成是重大工程项目绩效提升的必要条件，正式沟通机制、信任与组织结构扁平化虽然产生了作用，但不是有效提升项目绩效的必要因素。

关键词: 重大工程项目, 绩效, 组织, csQCA

Abstract: Organizational management aims to coordinate stakeholder relationships and achieve close collaboration among all parties, which is critical to the improvement of mega-project performance. Based on the perspective of organizational management, the reasons for driving the improvement of mega-project performance are analyzed. The organizational factors of mega-projects are identified by literature review, 35 mega-projects are selected as research cases, and the data are collected through semi-structured interview and focus group interview, csQCA is applied to analyze the combination of factors and test the consistency and coverage. The results show that the effect of organizational factors on the mega-project performance is not achieved by single factor, but by the form of a combination of factors. "formal communication mechanism + friendly relationship + fair benefit allocation + team collaboration and organizational integration" and "trust + fair benefit allocation + team collaboration and organizational integration" can promote the mega-project performance significantly. Friendly relationship, fair benefit allocation, team collaboration and organizational integration are the necessary conditions for the improvement of mega-project performance. Formal communication mechanism, trust and flat organization are important but not necessary factors that can effectively improve project performance.

Key words: mega-project, performance, organization, csQCA

王德东, 房韶泽, 王新成. 组织因素对重大工程项目绩效影响研究[J]. 管理评论, 2021, 33(1): 242-253.

Wang Dedong, Fang Shaoze, Wang Xincheng. Research on the Effect of Organizational Factors on the Mega-project Performance[J]. Management Review, 2021, 33(1): 242-253.

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