同事助人行为如何降低职场不文明行为：道德推脱的中介作用和道德认同的调节作用

›› 2019, Vol. 31 ›› Issue (4): 117-127.

• 组织行为与人力资源管理 • 上一篇下一篇

同事助人行为如何降低职场不文明行为：道德推脱的中介作用和道德认同的调节作用

占小军¹, 陈颖², 罗文豪³, 郭一蓉⁴

1. 江西财经大学产业集群与企业发展研究中心, 南昌 330013;
2. 江西财经大学工商管理学院, 南昌 330013;
3. 北方工业大学经济管理学院, 北京 100144;
4. 中国人民大学商学院, 北京 100872

收稿日期:2018-06-25 出版日期:2019-04-28 发布日期:2019-04-26
通讯作者: 罗文豪,北方工业大学经济管理学院讲师,博士;郭一蓉,中国人民大学商学院博士研究生。 E-mail:
作者简介:占小军,江西财经大学产业集群与企业发展研究中心教授,博士;陈颖,江西财经大学工商管理学院硕士研究生
基金资助:
国家自然科学基金项目（71662013；71640015）；江西省教育厅科技项目（GJJ160439）；江西省自然科学基金项目（20181BAA208040）。

How do Coworkers' Helping Behaviors Reduce Workplace Incivility:The Mediating Role of Moral Disengagement and the Moderating Role of Moral Identity

Zhan Xiaojun¹, Chen Ying², Luo Wenhao³, Guo Yirong⁴

1. Research Center for Cluster and Enterprise Development, Jiangxi University of Finance and Economics, Nanchang 330013;
2. School of Business Administration, Jiangxi University of Finance and Economics, Nanchang 330013;
3. School of Economics and Management, North China University of Technology, Beijing 100144;
4. School of Business, Renmin University of China, Beijing 100872

Received:2018-06-25 Online:2019-04-28 Published:2019-04-26

摘要/Abstract

摘要：

作为一种轻微的越轨行为，职场不文明行为是组织行为领域关注的前沿主题。尽管已有学者开始探讨职场不文明行为的作用机制，但目前仍缺乏职场不文明行为抑制因素的相关研究。本文基于社会认知理论，从旁观者视角提出了一个受到调节的中介模型：同事助人行为与职场不文明行为存在显著负向相关关系；道德推脱中介了同事助人行为与职场不文明行为之间的关系；当道德认同较低时，同事助人行为与道德推脱之间的负向关系更弱，同事助人行为与职场不文明行为的间接关系也更弱。基于343名企业员工及其同事的两阶段配对调查数据，实证研究结果支持了假设模型。这些研究发现既是对职场不文明行为研究领域的重要拓展，也丰富了学界对旁观者效应的认识。

关键词: 职场不文明行为, 同事助人行为, 道德推脱, 道德认同

Abstract:

As a minor deviant behavior, workplace incivility is an advanced topic in the field of organizational behavior. Although some scholars have begun to explore the mechanism of workplace incivility, little attention was paid to the inhibiting factors of workplace incivility. Drawing on social cognition theory, we propose a moderated mediation model, whichconcludes that coworkers' helping behaviors negatively relate to workplace incivility; moral disengagement mediates the relationship between coworkers' helping behaviors and the employees' workplace incivility; the relationship between coworkers' helping behaviors and employees moral disengagement, as well as the indirect relationship between coworkers' helping behavior and employees' workplace incivility, are much weaker when moral identity is high than low. Based on a two-phase survey of 343 employee-colleague paired samples, the empirical findings support our hypothesis model. Not only do these findings effectively expand the domain of workplace incivility, but also enrich our understanding of the bystander effect of incivility.

Key words: workplace incivility, moral disengagement, moral identity, coworkers' helping behavior

占小军, 陈颖, 罗文豪, 郭一蓉. 同事助人行为如何降低职场不文明行为：道德推脱的中介作用和道德认同的调节作用[J]. , 2019, 31(4): 117-127.

Zhan Xiaojun, Chen Ying, Luo Wenhao, Guo Yirong. How do Coworkers' Helping Behaviors Reduce Workplace Incivility:The Mediating Role of Moral Disengagement and the Moderating Role of Moral Identity[J]. , 2019, 31(4): 117-127.

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同事助人行为如何降低职场不文明行为：道德推脱的中介作用和道德认同的调节作用

How do Coworkers' Helping Behaviors Reduce Workplace Incivility:The Mediating Role of Moral Disengagement and the Moderating Role of Moral Identity

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