人际信任与知识隐藏行为:个人声誉关注与不确定性感知的联合调节

摘要/Abstract

摘要：

抑制知识隐藏是实现组织内员工间良性知识互动的前提。现有知识隐藏研究多聚焦于知识隐藏行为产生的影响，而对其前因变量的定量考察十分有限。基于资源基础观与社会交换理论会聚视角，本文剖析了组织内人际信任对知识隐藏行为的影响，并检验个人声誉关注与不确定性感知（环境不确定性感知、组织气氛不确定性感知、个人胜任力不确定性感知）的联合调节作用。通过对辽宁省、山东省、北京市等8个省市的267家企业450名员工的问卷调查，对收集到的396份有效数据，进行实证分析。结果显示：人际信任可以明显抑制知识隐藏行为；个人声誉关注与不确定性感知在人际信任与知识隐藏中皆具有显著调节作用；个人声誉关注与环境不确定性感知及组织动机气氛不确定性感知在人际信任与知识隐藏关系中的联合调节作用显著，但与个人胜任力不确定性感知的联合调节作用不明显。研究结论对员工知识隐藏行为决策与管理具有一定的指导意义。

关键词: 知识隐藏, 人际信任, 不确定性感知, 个人声誉关注

Abstract:

Inhibition of knowledge hiding is a prerequisite to achieve benign knowledge interaction between employees in an organization. Existing researches on knowledge hiding mainly focus on the impact of hiding behavior, with little quantitative study of its antecedent variables. Based on the convergence perspective of the knowledge-based view, social exchange theory, this paper analyzes the impact of interpersonal trust on the knowledge hiding behavior, and verifies the moderating function of personal reputation concern and uncertain perception (environment uncertainty, motivational climate uncertainty, personal competency uncertainty). By a questionnaire survey to 450 employees from 267 companies in Liaoning, Shandong, Beijing and other provinces and municipalities, the authors empirically analyze 396 pieces of valid data. The result shows that:interpersonal trust can inhibit knowledge hiding behavior; personal reputation concern and perceived uncertainty play a remarkable moderating role in the interpersonal trust and knowledge hiding. Personal reputation concern, environmental uncertainty and motivational climate uncertainty have a remarkable joint-moderating effect on the relationships between interpersonal trust and knowledge hiding, but not on the personal competence uncertainty. The results are of certain significance in guiding the decision-making and management of knowledge hiding behavior.

Key words: knowledge hiding, interpersonal trust, perceived uncertainty, personal reputation concern

王鹏, 朱方伟, 宋昊阳, 鲍晓娜. 人际信任与知识隐藏行为:个人声誉关注与不确定性感知的联合调节[J]. , 2019, 31(1): 155-170.

Wang Peng, Zhu Fangwei, Song Haoyang, Bao Xiaona. Interpersonal Trust and Knowledge Hiding Behavior: The Joint Moderating Effects of the Personal Reputation Concern and Perceived Uncertainty[J]. , 2019, 31(1): 155-170.

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