信息技术能力、信任与供应链整合的关系研究

摘要/Abstract

摘要：

本研究使用阶层回归分析和中介效应检验方法，对广东省珠三角地区162家制造型企业调研得到的数据样本进行实证分析，检验信息技术能力和信任对供应链整合的影响。实证分析的结果表明：首先，信息技术能力对供应商信任、客户信任、供应商整合、内部整合、客户整合起显著的正向影响；其次，供应商信任、客户信任分别对供应链整合、客户整合起着显著的正向影响；最后，供应商信任在信息技术能力与供应商整合关系中充当完全中介作用，客户信任在信息技术能力与客户整合关系中承担部分中介作用。因此，本研究揭示了信息技术能力、信任均是驱动企业实现更高效的供应链整合的关键影响因素。

关键词: 信息技术能力, 信任, 供应链整合

Abstract:

As the era of Internet and big data is coming, manufacturers have to improve their information technology capacity to manage the information flow of the supply chain. Based on resource-based view and transaction costs theory,the relationship among IT capability, trust and supply chain integration are examined in this paper. According to the sample of 162 manufacturing companies in Pearl River Delta, the study uses hierarchical regression modeling and method of testing mediating effect to validate our hypotheses. Result indicates that the information technology and the trust are also the driving factors which affect supply chain integration. Information technology capability has a significant positive impact on supplier integration, internal integration, customer integration. Supplier trust has a significant positive impact on supplier integration and customer trust has a significant positive impact on customer integration. Supplier trust plays a fully intermediary role in relationship between information technology capability and supplier integration, and customer trust plays a partial intermediary role in relationship between information technology capability and customer integration.

Key words: information technology capability, trust, supply chain integration

曾敏刚, 林倩, 潘焕雯, 朱佳. 信息技术能力、信任与供应链整合的关系研究[J]. , 2017, 29(12): 217-225,257.

Zeng Mingang, Lin Qian, Pan Huanwen, Zhu Jia. The Relationship among Information Technology Capability, Trust and Supply Chain Integration[J]. , 2017, 29(12): 217-225,257.

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