Abstract: TRIZ is a methodology used for solving issues on inventions and creations, which is proposed based on the patent analysis. It is widely applied in the field of engineering technology innovation, and is also extending to the management domain. This paper firstly defines the specified study scope of management conflict and then designs a TRIZ-based optimized flow pattern to solve business management conflict effectively, utilizing the basic principles of TRIZ and its problem-solving ideas. The TRIZ-based optimized flow pattern is a closed-loop consisting of definition, conversion, solution, prediction, improving, evaluation and control. It identifies some obvious shortages of existing TRIZ-based solutions for management conflict, e.g. the lack of management tools, no feedback loop and so on. As a result it improves the innovation efficiency of business management.

Key words: TRIZ, management conflict, solution, optimization, management innovation