The Impact of E-Business on Supply Chain Performance of Manufacturing Enterprises: An Empirical Study from Information Integration Perspective

Abstract

Abstract:

Based on the resource-based view, relationship view and theory of swift and even flow, we develop a comprehensive conceptual model combining e-business capability, information integration and supply chain performance, to study the relationship between the three constructs. The e-business capability construct consists of four items:customer oriented, supplier oriented, internal oriented and external oriented capabilities; the information integration construct consists of two items:customer information integration and supplier information integration; the supply chain performance construct consists two items:supply chain cost performance and supply chain service performance. Data were collected from 382 manufacturers in Shanghai and statistically analyzed to answer the research question. The results show that customer-oriented e-business has no direct effect on information integration. However, all other three items of e-business capability have positive effect on information integration, and information integration has positive effect on supply chain performance. From this study, we know that enterprises should pay much intention on information integration before introducing e-business so as to improve their supply chain performance.

Key words: e-business, information integration, supply chain cost performance, supply chain service performance

Zhou Sihua, Wan Guohua. The Impact of E-Business on Supply Chain Performance of Manufacturing Enterprises: An Empirical Study from Information Integration Perspective[J]. , 2017, 29(1): 199-210.

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