Abstract: In the context of the "dual carbon" goal, improving employees' capacity for green service innovation has become increasingly vital for the service industry to meet the growing demand for environmentally conscious consumption. Drawing on attention restoration theory, this study employs a laboratory experiment and a field survey to examine the mediating role of green mindfulness and the moderating effect of green performance appraisal in the relationship between biophilic work design and green service innovation behavior. The results indicate that:(1) Biophilic work design significantly promotes employees' green service innovation behavior; (2) Green mindfulness mediates the relationship between biophilic work design and green service innovation behavior; and (3) Green performance appraisal negatively moderates the effect of biophilic work design on green mindfulness, and further negatively moderates the indirect effect of green mindfulness in the relationship between biophilic work design and green service innovation behavior. This study not only advances the theoretical understanding of how biophilic work design drives employees' green service innovation behavior but also offers important practical insights for organizations to better implement biophilic work design.

Key words: biophilic work design, green service innovation behavior, green mindfulness, green performance appraisal, attention restoration theory