Feedback Orientation, Interpersonal Trust on Individual Feedback Seeking Strategies in the Organization

Abstract

Abstract:

Feedback-seeking is a positive behavior significantly enhancing both individual and organizational performances. Previous studies mainly discuss the influences of direct inquiry strategies on managerial practices without distinguishing feedback sources and they rarely take indirect monitoring strategies into consideration. In this study with the background of Chinese organizations, two variables are introduced for analyzing the relationship between feedback-seeking strategies and the two parameters which include feedback orientation and interpersonal trust discriminating the moderating effect of interpersonal trust. 174 samples show that feedback orientation has a positive correlation with both inquiring peers and indirect monitoring but it has no noticeable correlation with inquiring supervisors. Affective trust also positively correlates with inquiring supervisors and indirect monitoring while competence trust significantly poses a positive correlation with inquiring peers and indirect monitoring. Affective trust moderates feedback orientation and inquiring supervisors as well as indirect monitoring.

Key words: feedback orientation, affective trust, competence trust, direct inquiry, indirect monitoring, feedback seeking strategies

Wang Ning, Zhou Mi, Zhao Xiping. Feedback Orientation, Interpersonal Trust on Individual Feedback Seeking Strategies in the Organization[J]. , 2015, 27(9): 140-150.

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