Management Review ›› 2024, Vol. 36 ›› Issue (5): 276-288.

• Case Studies • Previous Articles    

Binary Governance Mode of Digital Platforms-An Exploratory Case Study from the Perspective of Value Co-creation

Tang Fangcheng1,2, Pei Lijuan1, Dong Caiting3, Song Yutao4   

  1. 1. School of Economics and Management, Beijing University of Chemical Technology, Beijing 100029;
    2. School of Economics and Management, Beihang University, Beijing 100191;
    3. School of Business Administration, Chongqing Technology and Business University, Chongqing 400067;
    4. Graduate School of Beijing Institute of Fashion Technology, Beijing 100029
  • Received:2023-04-21 Published:2024-06-06

Abstract: The digital economy has given rise to numerous new technologies, deeply transforming the development environment and inter-action mode of digital platforms, and reconstructing their governance modes and mechanisms. The core issue of digital platform govern-ance lies in how to manage participants for value co-creation and promote healthy platform development. Based on the perspective of value co-creation, this paper explores the governance modes and mechanisms of digital platforms. Through a longitudinal case study of 51WORLD, a leading digital platform in the digital twinning field, this paper proposes a binary governance mode that integrates digital and non-digital governance. In the initial stage, platform owners employ resource integration mechanisms and reputation governance mechanisms to stimulate participants' capabilities and willingness for value co-creation, thus achieving foundational value co-creation. In the growth stage, platform owners utilize technology adaptation mechanisms and multilateral trust mechanisms to enhance participants' capabilities and willingness for value co-creation, thus achieving scalable value co-creation. In the mature stage, platform owners employ technology sharing mechanisms and benefit commitment mechanisms to reinforce participants' willingness and capabilities for value co-creation, thus realizing sustained value co-creation. Through in-depth analysis, we find that digital governance and non-digital governance have both complementary and reinforcing effects, with digital governance enhancing participants' ability for value co-creation and non-digital governance stimulating their willingness for value co-creation, both of which jointly promote the realization of value co-creation by participants. The research conclusion reveals the multi-dimensional structure of digital platform governance, deepens our un-derstanding of the relationship between digital and non-digital governance, contributes to the development of digital platform governance theory and the connotation of governance mechanisms, and provides a new perspective and theoretical support for digital platform govern-ance.

Key words: digital platform, binary governance mode, governance mechanisms, value co-creation