Team Experience Diversity and Team Performance——Evidence from the Manufacturing Industry

Abstract

Abstract: Changes in production tasks and team structure lead to changes in team experience diversity, which in turn affects team performance. This paper uses the production and performance appraisal data of a manufacturing company in 2019 to empirically study the impact of team experience diversity on team performance, or specifically, to examine the impact of social interaction on team performance based on team experience diversity. At the same time, the difference in the impact of team experience diversity on team performance in different time windows is explored. The main results of the research show that in the short term (7 days), team interpersonal diversity has a significant positive effect on team performance (in terms of compliance, quality and discipline). In the medium term (15 days), the team interpersonal diversity has a significant positive effect on team's productivity. Besides, the positive effect intensifies as the cumulative team experience increases within a 30-day period. This research conclusion can be used for production scheduling analysis to improve team performance.

Key words: team intrapersonal diversity, team interpersonal diversity, team performance

Yi Siyuan, Wang Hui, Gong Qiguo, An Jianhua. Team Experience Diversity and Team Performance——Evidence from the Manufacturing Industry[J]. Management Review, 2022, 34(7): 236-245.

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