Substitute or Complement? The Joint Effects of High Performance Work System and Supervisor Support on Employees' Relational Psychological Contract

Abstract

Abstract: From the perspective of sense-making, the current study investigates the joint effects of HR practices and supervisor support on the development of employees' relational psychological contract, trying to understand and explain the inconsistent empirical results in the previous literature regarding this issue (substitute or complement). The results based on 1, 985 employees from 141 companies demonstrate that employees' perceptions of HPWS and supervisor support, and their growth working values jointly influence the formation of employees' relational psychological contract. Specifically, for employees with lower growth working values, HPWS and supervisor support play a substitutional role in developing relational psychological contract; however, the hypothesis that for employees with higher growth working values, HPWS and supervisor support play a complementary role in developing relational psychological contract is not supported. This study provides new insights to the research of interaction of policies and supervisors, relational contract and strategic HRM. Additionally, it has practical implications on guiding the establishment of employees' relational psychological contract.

Key words: high performance work system, supervisor support, growth working values, relational psychological contract

Zhang Hongyu, Lang Yi, Wang Zhen. Substitute or Complement? The Joint Effects of High Performance Work System and Supervisor Support on Employees' Relational Psychological Contract[J]. Management Review, 2021, 33(12): 213-229.

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