›› 2018, Vol. 30 ›› Issue (6): 123-135.

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Research on the Coordination Mechanisms in Online Encyclopedia Community:An Empirical Research on Wikipedia

Liu Fengjun1, Qiu Jiangnan2, Lin Zhengkui1, Zhao Na3   

  1. 1. School of Maritime Economics and Management, Dalian Maritime University, Dalian 116026;
    2. Faculty of Management and Economics, Dalian University of Technology, Dalian 116024;
    3. School of Management Science and Engineering, Shandong Technology and Business University, Yantai 264005
  • Received:2016-01-04 Online:2018-06-28 Published:2018-06-25

Abstract:

From the perspective of group collaboration overall process, this paper studies the logical relationship between coordination mechanisms and collaborative conflict, as well as coordination mechanisms and content quality based on the social cognitive theory and team interaction theory. The models in this paper are tested with survey data from 748 English Wikipedia entries by using ordinary least squares (OLS) and ordered logistic regression (OLR). Results show that coordination mechanisms are important factors affecting collaborative conflict and content quality. Coordination mechanisms weaken the positive relationship between knowledge heterogeneity and collaborative conflict, the inverted U relationship between task complexity and collaborative conflict, and the inverted U relationship between collaborative conflict and content quality. The research not only provides excellent theoretical enlightenment for coordination mechanisms in online encyclopedia community, but also has practical significance for further optimizing online encyclopedia system platform and perfecting community coordination mechanisms.

Key words: online encyclopedia, coordination mechanisms, collaborative creation, collaborative conflict, content quality