外部知识搜寻和企业绩效关系研究：以信息技术服务外包行业为例

摘要/Abstract

摘要：

在当前知识经济时代，外部知识搜寻是企业获得竞争优势的重要手段。现有文献关于外部知识搜寻对绩效的实际作为尚未形成一致结论，并且，内部知识基础和外部知识搜寻究竟存在怎样的关系，目前研究存在不一致的看法。论文探讨了不同内容的知识基础（技术知识、业务知识）对外部知识搜寻和企业绩效间关系的调节作用，以及企业家导向对这一调节效用的进一步的调节作用。基于129家信息技术服务外包企业的问卷调查数据进行实证分析。研究发现：技术知识基础倒U型调节外部知识搜寻和企业绩效间的关系；业务知识基础正向调节外部知识搜寻和企业绩效间的关系；企业家导向能正向调节两种知识基础对外部知识搜寻和企业绩效间关系的调节作用。

关键词: 知识搜寻, 知识基础, 企业家导向, 业务知识, 技术知识

Abstract:

In the current era of knowledge economy,external knowledge search is an important means for enterprises to obtain competitive advantage.However,existing researches conclude inconsistent results about the relationship between external knowledge search and firm performance.Meanwhile,there exist different opinions with regard to the relationship between internal knowledge base and external knowledge search.This research examines the moderating role of firm's business knowledge base and technological knowledge base on the relationship between external knowledge search and firm performance.It further explores how entrepreneurial orientation impacts the moderation effect of internal knowledge bases on the relationship between external knowledge search and firm performance.Based on the survey data from 129 information technology outsourcing vendors,the empirical results show that:Technological knowledge base moderates the relationship between external knowledge search and firm performance in an inverted-U shape;business knowledge base positively moderates the relationship between external knowledge search and firm performance;Entrepreneurial orientation positively moderates the moderation effect of internal knowledge bases on the relationship between external knowledge search and firm performance.

Key words: external knowledge search, knowledge base, entrepreneurial orientation, business knowledge, technological knowledge

潘佳, 刘益, 郑凇月. 外部知识搜寻和企业绩效关系研究：以信息技术服务外包行业为例[J]. , 2017, 29(6): 73-84.

Pan Jia, Liu Yi, Zheng Songyue. External Knowledge Search and Firm Performance:Evidence from Information Technology Outsourcing Vendors[J]. , 2017, 29(6): 73-84.

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