高绩效工作系统对员工工作绩效的影响:自我概念的视角

摘要/Abstract

摘要： 以往研究主要从人力资本理论、资源基础理论、社会交换理论、社会信息加工理论等视角考察了高绩效工作系统（high-performance work systems，HPWS）的作用机制，但少有研究探讨员工自我概念在其中所起的中介作用。因此，本研究从一个新的视角——自我概念，探讨了员工基于组织的自尊在HPWS与员工工作绩效之间所起的中介作用，并考察了HPWS差异的调节效应。采用问卷调查法，以83名部门主管与388名员工为样本，运用多层线性模型、跨层次被调节的中介效应等方法进行统计分析。研究结果表明：（1）HPWS对员工工作绩效有积极的影响；（2）员工基于组织的自尊在HPWS与员工工作绩效之间起中介作用；（3）HPWS差异对HPWS与员工基于组织的自尊之间的关系具有调节作用。HPWS差异越大，两者之间的正相关关系越小；（4）HPWS差异调节了员工基于组织的自尊在HPWS与员工工作绩效之间所起的中介效应。HPWS差异越大，该中介效应越小。

关键词: 高绩效工作系统, 基于组织的自尊, 工作绩效, 高绩效工作系统差异

Abstract: Existing researches mainly use human capital theory, resource-based theory, social exchange theory and social information processing theory to explain mediating mechanisms in high-performance work systems (HPWS), but none explores how HPWS influences its outcomes through employee self-concept. Therefore, this study examines the mediating role of organization-based self-esteem (OBSE) in HPWS-employee job performance linkage from the perspective of self-concept. In addition, we test the moderating role of HPWS differentiation (DHPWS) playing in the linkage between HPWS and employee OBSE. We examine the hypotheses proposed with matched field data collected from 83 department supervisors and 388 employees. The results of the hierarchical linear modeling reveal that OBSE mediates the relationship between HPWS and employee job performance. Moreover, DHPWS moderates the relationship between HPWS and employee OBSE, such that the relationship is stronger for departments with low DHPWS than for departments with high DHPWS. Finally, the results of multilevel moderated mediation analysis show that DHPWS moderates the mediating effect of OBSE on the relationship between HPWS and employee job performance. This mediating effect is strong when DHPWS is low.

Key words: high-performance work systems, organization-based self-esteem, job performance, HPWS differentiation

张军伟, 龙立荣, 王桃林. 高绩效工作系统对员工工作绩效的影响:自我概念的视角[J]. , 2017, 29(3): 136-146.

Zhang Junwei, Long Lirong, Wang Taolin. High-performance Work Systems and Employee Job Performance: A Self-concept Perspective[J]. , 2017, 29(3): 136-146.

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