情绪-资源视角下职场精神力对员工韧性的赋能机制研究

摘要/Abstract

摘要： 员工韧性是员工对抗挫折和冲突等负面事件时不可或缺的心理能力，对于组织应对外部环境冲击具有重要意义。面对充满竞争性和不确定性的环境，员工需要具备一定的韧性才能有效应对挫折和挑战，实现工作适应与长远发展。精神力是赋予个体活力与生命的无形力量，有助于唤醒个体的积极情绪，补充心理资源，促进员工韧性的形成。基于积极情绪的拓展-建构理论和资源保存理论，本研究构建了以积极情绪和工作繁荣为中介变量，以战略柔性为调节变量的有调节的链式中介模型。运用实验法和问卷调查法交叉验证理论模型，所有假设均得到验证。结果显示：职场精神力可以显著提升员工韧性；员工积极情绪和工作繁荣在职场精神力影响员工韧性的过程中不仅各自发挥中介作用，还存在着链式中介作用，即职场精神力通过唤醒员工的积极情绪，进一步建构持久的心理资源（工作繁荣），最终使员工表现出更强的韧性。最后，战略柔性正向调节积极情绪和员工韧性、工作繁荣和员工韧性之间的关系，以及积极情绪和工作繁荣在职场精神力和员工韧性之间的链式中介作用，即战略柔性越强，职场精神力对员工韧性产生影响的“情绪-资源”链式中介作用越强。本研究探究了职场精神力对员工韧性的赋能传导机制及边界条件，为企业有效开发或提升员工韧性提供了管理建议。

关键词: 职场精神力, 员工韧性, 积极情绪, 工作繁荣, 战略柔性

Abstract: Employee resilience is an indispensable psychological ability of employees to cope with negative events such as setbacks and conflicts, and is of great significance for organizations to cope with the impact of external environment. In the face of a competitive and uncertain environment, employees need to have a certain degree of resilience to effectively cope with setbacks and challenges, and achieve work adaptation and long-term development. Spiritual force is an invisible force that endow individual vitality and life, which helps to awaken individual positive emotions, supplement psychological resources, and promote the formation of employee resilience. Based on the broaden-and-build theory of positive emotions and the conservation of resources theory, this paper constructs a moderated chain mediation model with positive emotion and thriving at work as mediating variables and strategic flexibility as the moderating variable. Experimental method and questionnaire method are used to cross-verify the theoretical model, and all hypotheses are verified. The results show that workplace spirituality can significantly improve employee resilience; Employees’ positive emotion and thriving at work not only play a mediating role in the process of workplace spirituality affecting employee resilience, but also exhibit a chain mediation effect, that is, workplace spirituality can further build lasting psychological resources (thriving at work) by awakening employees’ positive emotions, and ultimately strengthen employees’ resilience. Finally, strategic flexibility positively moderates the relationship between positive emotion and employee resilience, the relationship between thriving at work and employee resilience, and the chain mediating effect of positive emotion and thriving at work on workplace spirituality and employee resilience. That is, the stronger the strategic flexibility, the stronger the “emotion-resource” chain mediating effect of workplace spirituality on employee resilience. This paper explores the transmission mechanism of how workplace spirituality empowers employee resilience and the relevant boundary conditions, and provides management suggestions for enterprises to effectively develop or enhance employee resilience.

Key words: workplace spirituality, employee resilience, positive emotion, thriving at work, strategic flexibility

刘园园, 付萌萌, 栗继祖, 陈怀超, 刘平青. 情绪-资源视角下职场精神力对员工韧性的赋能机制研究[J]. 管理评论, 2026, 38(4): 157-169.

Liu Yuanyuan, Fu Mengmeng, Li Jizu, Chen Huaichao, Liu Pingqing. Study on the Mechanism of How Workplace Spirituality Empowers Employee Resilience from the Perspective of “Emotion-Resource”[J]. Management Review, 2026, 38(4): 157-169.

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