时间压力对知识隐藏的影响研究:动机与情绪的双路径

摘要/Abstract

摘要： 知识共享在组织中的重要作用已经日益凸显,并不断受到学者的重视,但现实情况中,尽管许多组织希望员工积极与同事进行知识共享,但许多员工在面对同事知识求助时会选择将知识隐藏起来。有学者分析其原因,认为员工知识隐藏行为很有可能与其所遭受的工作压力有关,故本文以员工最普遍面临的一种工作压力——时间压力为视角,收集了405份有效问卷,旨在探讨不同性质的时间压力对知识隐藏的作用机制。研究结果发现:(1)挑战性时间压力对内在动机具有显著的正向影响,而对情绪耗竭和知识隐藏具有显著的负向影响;(2)阻碍性时间压力对内在动机具有显著的负向影响,而对情绪耗竭和知识隐藏具有显著的正向影响;(3)内在动机与情绪耗竭均在时间压力与知识隐藏之间起中介作用;(4)时间领导会弱化阻碍性时间压力对内在动机、情绪耗竭的影响。在高水平时间领导下,阻碍性时间压力对员工内在动机的负向影响和情绪耗竭的正向影响会越弱。

关键词: 时间压力, 时间领导, 内在动机, 情绪耗竭, 知识隐藏

Abstract: The important role of knowledge sharing in organizations has become increasingly prominent, and has been paid more and more attention by scholars. However, many organizations expect employees to actively share knowledge with colleagues, and many employees choose to hide their knowledge when faced with colleagues asking for help. Some scholars analyze the causes and believe that employees’ knowledge hiding behaviors are probably related to their work pressure. Therefore, 405 valid questionnaires are collected from the perspective of time pressure, the most common work pressure faced by employees, to explore the mechanism of how time pressure influences different nature on knowledge hiding. The results show that: (1) challenging time pressure has a significant positive impact on intrinsic motivation, but has a significant negative impact on emotional exhaustion and knowledge hiding. (2) obstructive time pressure has a significant negative impact on intrinsic motivation, but a significant positive impact on emotional exhaustion and knowledge hiding. (3) intrinsic motivation and emotional exhaustion play a mediator role between time pressure and knowledge hiding. (4) temporal leadership plays a negative mediating role between obstructive time pressure and intrinsic motivation and between obstructive time pressure and emotional exhaustion. Under the highly temporal leadership, the negative influence of obstructive time pressure on employees’ intrinsic motivation and the positive influence of emotional exhaustion will be weaker.

Key words: time pressure, temporal leadership, intrinsic motivation, emotional exhaustion, knowledge hiding

姚柱, 罗瑾琏. 时间压力对知识隐藏的影响研究:动机与情绪的双路径[J]. 管理评论, 2022, 34(8): 180-191.

Yao Zhu, Luo Jinlian. Study on the Effect of Time Pressure on Knowledge Hiding: Dual Paths of Motivation and Emotion[J]. Management Review, 2022, 34(8): 180-191.

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