“讲信修睦”铺就中国企业健康成长之路的双案例研究

摘要/Abstract

摘要： 从中国文化演进而来的企业组织是根植于关系交往的有机生命体，应对环境变化时依靠信任明确日常活动的秩序与边界。价值逻辑主导的信任可能会破坏和睦相处的关系身份，不利于企业持续健康发展。本文运用双案例分析方法，探究忠于上下有义的信任与企业成长的机理。研究发现：第一，在日常交往的关系之道上，忠义为信任提供了行为约束力。第二，出于行动者的卑让，上司谦卑的领导风格和内外成员的谦让在情感共通中形成了忠信的关系实践。进一步发现，忠于道义行为促进组织上下“心往一处想”，调动层级相推的整体性力量；信于本分行为通过维系内外关系，推动成员“劲往一处使”，不仅能够把握组织发展机会，而且在面临突发事件时快速恢复健康状态。研究表明，遵从道义的信任在和睦共处的关系维持中推动企业健康成长。

关键词: 信任, 忠义, 组织团结力, 卑让, 关系之道

Abstract: Enterprises evolved from Chinese culture are organic wholes rooted in relationships. When dealing with environmental changes, they depend on trust among members to define the order and boundary of daily activities. Trust dominated by value logic may undermine harmonious relational identity and is not conducive to the sustainable and healthy development of enterprises. Therefore, this paper adopts a dual case analysis method to explore the mechanism of the generation of trust based on Zhongyi and enterprises’ growth. The findings are as follows: First, Zhongyi provides behavioral restraint for trust in daily interaction activities. Second, due to Beirang of actors in organizations, the humble leadership style and the humility of members form the practice of Zhongxin in the common emotion. It is further found that Zhongyu Daoyi promotes the organization to “think in the same place”, and mobilizes the integrated power of hierarchy. Xinyu Benfen promotes members to “work together” by maintaining relations, thus strengthening the ability to grasp opportunities of organizational development and quickly regain health when hit by unexpected events. Research shows that trust in accordance with Daoyi promotes the growth of enterprises in the maintenance of harmonious relationships.

Key words: trust, Zhongyi, organizational solidarity, Beirang, Guanxi

靳倩影, 潘安成, 曹占飞. “讲信修睦”铺就中国企业健康成长之路的双案例研究[J]. 管理评论, 2025, 37(10): 276-288.

Jin Qianying, Pan Ancheng, Cao Zhanfei. A Dual Case Study on the Healthy Growth Path of Chinese Enterprises Paved by Jiangxin Xiumu[J]. Management Review, 2025, 37(10): 276-288.

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