反身性在工作自主性与创造性问题解决间的中介作用：创造力自我期望的调节效应

摘要/Abstract

摘要： 创造性问题解决已成为体现个体工作价值和维系组织持续发展的双重关键因素。创造性问题解决需要艰巨而广泛的反身过程，何以促进员工创造性问题解决亟需组织管理领域给出新颖的过程条件解释。基于目标定向理论作为上位理论，构建一个总效应调节模型来系统考察工作自主性与员工创造性问题解决之间的过程机制和情境条件效应。两个时点的问卷数据分析结果显示：（1）工作自主性对创造性问题解决产生显著的正向影响；（2）反身性在工作自主性和创造性问题解决之间起部分中介作用；（3）创造力自我期望强化了工作自主性对创造性问题解决的影响。研究结论深化反身性中介机制及其效用研究，丰富创造力自我期望的情境作用范围，为提升员工创造性问题解决提供了新的思路和管理启示。

关键词: 工作自主性, 反身性, 创造力自我期望, 创造性问题解决

Abstract: Creative problem solving has become a key factor to reflect the value of individual work and maintain the sustainable development for organizations. Creative problem solving involves complex, multifaceted, nonconventionally structured problems that require arduous and extensive cognitive reflexive processes, so how to improve employees' creativity problem solving capacity becomes one of the problems that need to be solved in the field of organizational management. This paper, based on the theory of goal orientation and sensemaking theory, constructs a moderated model of total effect to systematically investigate the mediating mechanism and situational effect between job autonomy and employee creative problem solving. The results of questionnaire data analysis at two time points show that: (1) job autonomy has a significant positive effect on creative problem solving; (2) reflexivity partially mediates between work autonomy and creative problem solving; and (3) employees' self-expectations for creativity reinforces the effect of job autonomy on creative problem solving. The conclusions deepen the mediation mechanism of reflexivity and its effectiveness, enrich the situational scope of employees' self-expectations for creativity, and provide a new thinking and management enlightenment for improving employee's creative problem solving.

Key words: job autonomy, reflexivity, employees' self-expectations for creativity, creative problem-solving

屠兴勇, 王沂, 刘雷洁, 张怡萍, 江静. 反身性在工作自主性与创造性问题解决间的中介作用：创造力自我期望的调节效应[J]. 管理评论, 2023, 35(6): 182-192.

Tu Xingyong, Wang Yi, Liu Leijie, Zhang Yiping, Jiang Jing. Reflexivity Mediates between Job Autonomy and Creative Problem Solving: The Moderating Effect of Employees' Self-expectations for Creativity[J]. Management Review, 2023, 35(6): 182-192.

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